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Windows Live Photo Gallery causes Error Code: 0x80010108
I have an XPS 8500 desktop running Windows 7. Love it except for one thing: Windows Live Photo Gallery causes Error Code: 0x80010108. Yes, I can x it down and go ahead and use my computer but want it to stop. I have googled the code and there are any number of so called fixes out there for it - so they claim. But I hesitate to download something from sites I don't trust necessarily OR follow instructions given to edit my registry to fix it. Can somebody recommend a cure for my problem? I have trusted this forum for over 12 years and feel you will not recommend something that might get me in trouble.
Thanks,
Bessie
DELL-Appu S
3.1K Posts
1
February 1st, 2013 02:00
Hi Bessie,
Thank you for the response. I would suggest you to uninstall Windows Live Essentials from the computer and update to the latest version. You can download it from the link http://bit.ly/GQ9tPI . Please disconnect any external peripherals connected to the computer (flash drives, printers, external hard drives) and there should not be any CD/DVD in the drive while performing the steps.
Please reply if you have any questions.
DELL-Appu S
3.1K Posts
0
January 28th, 2013 23:00
Hi Bessie,
You may try the following steps.
Please run the Fixit:
If the above Fixit does not resolve the issue, I would suggest you to uninstall and re-install Windows Live Essentials.
First uninstall 'Windows Live Essentials' from 'Control Panel' -> Programs -> Programs and Features.
You may download it from the link http://bit.ly/GQ9tPI
Note: if you have your email configured in Windows Live Mail, please take a backup of the emails as uninstalling Windows Live Essentials may result in data loss. Please refer to the link http://bit.ly/O79Qwc
Please reply if you have any questions.
bessie
300 Posts
0
January 30th, 2013 09:00
Thanks for the suggestions, Appu S. Unfortunately Fixit didn't work. So I went in to uninstall Windows Live Essentials and was given a choice of which parts to uninstall: Messanger, Photo Gallery & Movie Maker, WindowsLive Mesh, Mail, and Writer. If I choose Photo Gallery & Movie Maker only will I be given the choice of just reinstalling that portion only? The problem I am having is nothing like those mentioned when using Fixit. My error message was not even mentioned but a whole lot of much worse problems were. That was when I was sent to Microsoft for help by their Fixit program. Right now I am wondering if I should just forget about that error message because, as I said earlier, I can just X it away. It happens when I attempt to view a CD, one of my two external hard drives, and some of my flash drives. I think I can live with that if you agree it is just a quirkey problem, nothing to worry about.
Bessie
DELL-Appu S
3.1K Posts
0
January 31st, 2013 02:00
Hi Bessie,
When do you exactly get this error message?
On further research on this issue, I was able to find that the issue has been fixed with the latest version of Windows Live Essentials. I would suggest you to uninstall and re-install Windows Live Essentials from you computer and update to the latest version. You can download it from the link http://bit.ly/GQ9tPI
Hope this helps.
bessie
300 Posts
0
January 31st, 2013 10:00
I get the message when I put a data CD in the tray, plug in ONLY one of my two external USB hard drives or plug in a flash drive.
Please refer to my second message where I asked which item to check to uninstall Windows Live Essentials.
Thanks,
Bessie
bessie
300 Posts
0
February 2nd, 2013 16:00
Appu S.,
I guess I hit the yes button, expecting my message I had written would go to you also. Didn't so I will write it again.
When I went to uninstall Windows Live Essentials I was given an option to repair it. I figured it wouldn't hurt to try so did. I THINK it worked but not as I expected. No error messages now but a window opens expecting me to import photos, etc. I can either do that or cancel it and go about my business. At any rate, I am not going to worry about it anymore unless it gets really aggrevating; should that happen I will do the uninstall/reinstall bit.
Thanks,
Bessie