Microsoft support had me do the following, which seems to have solved the problem. Presumably there are some inappropriate policies set in the drive image Dell used to install Windows 7.
Remove Group Policy
================
Before we proceed, please backup the Registry.
1. Click Start, type REGEDIT in the Start Search bar and press Enter.
2. Select My Computer (the root node) in the left pane, click Export under the File menu, choose All under Export range, select Desktop in the Save in box and type backup in File Name. Click Save.
Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.
1. Click Start, type REGEDIT in the Start Search bar and press Enter.
2. Locate the following key in the left pane:
[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft]
3. Highlight “Microsoft” folder and click "Delete".
Still got the error, but the manual "Check online ..." link worked for me today (previously couldn't find the server), so maybe MS fixed something on their end.
Try powering down your isp modem/router and your wireless router(if any) wait 30 seconds.. Power on the ISP modem/router, wait 15 seconds, then turn on the wireless router(if any)
On Jan 28, I purchased a refurbed Dell Studio 1558 running Win 7 Premium and I am having the same problem. Windows Update gives error code 80072EE2. I have tried everything suggested online to no avail. I can get the updates if I click on the link "Check online for updates from Microsoft Update". I have also seen 2 other posts on the Microsoft forums from the last month with this same problem with new Dells.
Same problem for me with a refurbed Inspiron 15R, Windows 7 OS, purchased in January. Tried running the Troubleshooter 3 times to fix windows update errors (still wouldn't update automatically), and then went online with a Dell tech yesterday. Allowed them to work on the computer directly, and got permanently disconnected after they made a couple of system changes with subsequent reboots. Lappy couldn't automatically reconnect wirelessly, and by the time I was able to connect with a DSL line the connection had timed out. This is totally unsatisfactory, and I am close to returning the laptop if this can't be fixed soon.
thanks for posting this. Searched widely and couldn't find anything else that worked on my recently bought refurb e6410; applied your steps and now Windows 7 updates as it should.
Just as a side note, I followed the Windows Update 'Troubleshooter' which is available after the error and each time it claimed to have fixed the problem, but didn't. In the "Troubleshooting Report" detail, my system was shown to be an "amd64" when it's actually an Intel based machine.
LoginBroken
1 Rookie
•
13 Posts
1
February 23rd, 2011 12:00
Microsoft support had me do the following, which seems to have solved the problem. Presumably there are some inappropriate policies set in the drive image Dell used to install Windows 7.
Remove Group Policy
================
Before we proceed, please backup the Registry.
1. Click Start, type REGEDIT in the Start Search bar and press Enter.
2. Select My Computer (the root node) in the left pane, click Export under the File menu, choose All under Export range, select Desktop in the Save in box and type backup in File Name. Click Save.
Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.
1. Click Start, type REGEDIT in the Start Search bar and press Enter.
2. Locate the following key in the left pane:
[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft]
3. Highlight “Microsoft” folder and click "Delete".
4. Please repeat to delete the following keys:
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Group Policy]
[HKEY_CURRENT_USER\Software\Policies\Microsoft]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies
Note: If some keys do not exist, please ignore them.
5. Restart the computer and check if the issue persists.
Valleydowns
3 Posts
0
February 20th, 2011 12:00
I am having the same problem on my new Dell Inspiron 15R. Moderators, do you have a suggestion? Thanks!
PudgyOne
9 Legend
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30.3K Posts
0
February 20th, 2011 13:00
If you have Norton, is your subscription expired? Have seen the expired virus program disable your connection.
Rick
LoginBroken
1 Rookie
•
13 Posts
0
February 20th, 2011 14:00
Still got the error, but the manual "Check online ..." link worked for me today (previously couldn't find the server), so maybe MS fixed something on their end.
Norton was not expired. I called them first.
PudgyOne
9 Legend
•
30.3K Posts
0
February 20th, 2011 16:00
Try powering down your isp modem/router and your wireless router(if any) wait 30 seconds.. Power on the ISP modem/router, wait 15 seconds, then turn on the wireless router(if any)
Restart your computer.
What happens?
Rick
Bluedawg13
5 Posts
0
February 22nd, 2011 18:00
Hi,
On Jan 28, I purchased a refurbed Dell Studio 1558 running Win 7 Premium and I am having the same problem. Windows Update gives error code 80072EE2. I have tried everything suggested online to no avail. I can get the updates if I click on the link "Check online for updates from Microsoft Update". I have also seen 2 other posts on the Microsoft forums from the last month with this same problem with new Dells.
See the last post on the first link.
http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/f2b5ad39-f9eb-42ac-a4af-b976ce0cedb2
http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/1abb6e5f-dcf1-4bcf-bdb9-fd9e15ac12ae
PudgyOne
9 Legend
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30.3K Posts
0
February 23rd, 2011 10:00
Bluedawg13,
The refurbed computer, do you know if it came with Windows 7 or was another operating system on it before Windows 7 (32-bit or 64-bit)?
Did you try running Fix Windows Update errors
Rick
Valleydowns
3 Posts
0
February 23rd, 2011 11:00
Same problem for me with a refurbed Inspiron 15R, Windows 7 OS, purchased in January. Tried running the Troubleshooter 3 times to fix windows update errors (still wouldn't update automatically), and then went online with a Dell tech yesterday. Allowed them to work on the computer directly, and got permanently disconnected after they made a couple of system changes with subsequent reboots. Lappy couldn't automatically reconnect wirelessly, and by the time I was able to connect with a DSL line the connection had timed out. This is totally unsatisfactory, and I am close to returning the laptop if this can't be fixed soon.
Valleydowns
3 Posts
0
February 23rd, 2011 14:00
I just applied this recommended procedure ... and it worked!! Thanks for the info. Too bad we couldn't have received the same info from Dell.
Bluedawg13
5 Posts
0
February 23rd, 2011 16:00
The registry deletions fixed it for me also. Thanks!
bswan
4 Posts
0
March 1st, 2011 17:00
thanks for posting this. Searched widely and couldn't find anything else that worked on my recently bought refurb e6410; applied your steps and now Windows 7 updates as it should.
malfeasance
3 Posts
0
April 1st, 2011 13:00
Hurray! This works. Hope nuthin' is broke because of it.
rshores
1 Message
0
April 7th, 2011 07:00
Like, like, like, like, like!
When I got my refurb Studio 17 a couple of months ago, Dell's site didn't show any search results for this error, and MS told me to reboot.
This worked perfectly, thanks!
malfeasance
3 Posts
0
April 7th, 2011 09:00
Just as a side note, I followed the Windows Update 'Troubleshooter' which is available after the error and each time it claimed to have fixed the problem, but didn't. In the "Troubleshooting Report" detail, my system was shown to be an "amd64" when it's actually an Intel based machine.
Edit: 4/9/11: Nothin' seems broke.
wptski
34 Posts
0
April 9th, 2011 14:00
If it's a new 64-bit, it's a amd64. The ia64 was the early 64-bit.