Open Event Viewer (start>programs>adminstrative tools>event viewer) and click System in pane at left. Then click Date in the pane on the right to sort the list by date and look for error messages with date/time of the previous shutdown when the error message appeared. Then click Applications at the left and do the same thing. These messages may help you identify the problem.
Thanks I am checking in the event viewer but being a novice cant make head or tail of it it has given me loadson the list
There are loads from Service control manager but no message and it is for information only. But the ones which seem to causing problem are maybe? event logs id Event ID 6006 6005 and 6009. netevent.dll is the file name and it is caused by microsoft operating system. This logs three time. Any help on this will be much appreciated many thanks
Boot the PC after the shutdown errors occur and look at the System list in Event Viewer at the time you shutdown for an entry labeled "Error" with an X in red circle or "Warning" with ! in yellow triangle. Those are the real errors. You'll have to go down the list a little because the entries at the top (assuming it's sorted by date) are one added when you rebooted, usually saying something "started".
Double-click each one with the X or ! and read what they say. Then click Applications in list at left and do the same thing. These errors should have a link to microsoft which may, but not always, give you some help with that particular error.
For example, I have one with X under Applications that says:
Hanging application wmplayer.exe, version 10.0.0.3646, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
This tells me that Windows Media Player hung and caused the system to freeze. So now I know which app to trouble-shoot.
Rayzaf
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December 28th, 2005 20:00
RoHe
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December 28th, 2005 22:00
Ron
Rayzaf
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December 29th, 2005 06:00
RoHe
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45.2K Posts
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December 29th, 2005 16:00
Double-click each one with the X or ! and read what they say. Then click Applications in list at left and do the same thing. These errors should have a link to microsoft which may, but not always, give you some help with that particular error.
For example, I have one with X under Applications that says:
Hanging application wmplayer.exe, version 10.0.0.3646, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
This tells me that Windows Media Player hung and caused the system to freeze. So now I know which app to trouble-shoot.
Ron
Message Edited by RoHe on 12-29-2005 10:17 AM