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January 3rd, 2006 19:00
Windows XP Reinstall - Keyboard and Mouse not working on Dimension 2400
I have a Dimension 2400 with Windows XP. I have a legacy keyboard and mouse attached.
The keyboard and mouse are both non-functional during the reinstall. This would not be a problem except that a dialog appears during the reinstall requesting the location of a file. A bit of a problem as the keyboard and mouse don't work!
It would appear that the drivers running during the reinstall are looking for something other than what I have attached for the keyboard and mouse. Though that seems a bit strange. The keyboard works just fine during BIOS operation, and during Recovery Console operation.
If you have resolved this problem before, or know how to resolve the problem, I would greatly appreciate your help!
Thanks!
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Denny Denham
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18.8K Posts
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January 3rd, 2006 20:00
Are you booting from the Windows XP CD? The installation program should not be looking for any files as all required files for the installation are on the XP CD. Have you disconneted all peripherals except keyboard, mouse, and monitor before starting the reinstallation?
What file is being sought?
Denny Denham
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18.8K Posts
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January 3rd, 2006 21:00
Omci.sys is a part of Dell's OpenManage Client Instrumentation. The problem you are having has been reported before (see this thread) but I have not seen a solution posted.
Mesolame
4 Posts
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January 3rd, 2006 21:00
Mesolame
4 Posts
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January 3rd, 2006 22:00
I think this repair reinstall is expecting omci.sys, and the mouse and keyboard drivers, in the C:\windows\system32\drivers directory, and not finding them. This would explain why the keyboard and mouse are not working and the omci.sys is not being found.
I will check and see if this is the case, and copy the files to this directory if they are not there.
Mesolame
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January 4th, 2006 19:00