Have you tried pressing and holding the power button on the front of the tower? The system should turn off after holding the button for 5-8 seconds, and you should then be able to restart it without losing any critical data. After that, you can attempt the installation of SP-1 once again. If you do, run a disk cleanup prior to reattempting the reinstallation of SP-1, and make sure all non essential applications are turned off prior to trying again.
This is a good time to remember that there is no substitute for regular data backups. Accidents do happen, and, while this incident shouldn't cause the loss of your data, the next one very well could. Backup, backup, backup.
Thank you for the suggestion. Unfortunately it still won't start up. I am going to try to start it with the boot disk but if that doesn't work, any other suggestions?
Flooby
2 Intern
•
3K Posts
0
July 19th, 2004 12:00
Have you tried pressing and holding the power button on the front of the tower? The system should turn off after holding the button for 5-8 seconds, and you should then be able to restart it without losing any critical data. After that, you can attempt the installation of SP-1 once again. If you do, run a disk cleanup prior to reattempting the reinstallation of SP-1, and make sure all non essential applications are turned off prior to trying again.
This is a good time to remember that there is no substitute for regular data backups. Accidents do happen, and, while this incident shouldn't cause the loss of your data, the next one very well could. Backup, backup, backup.
andreah132
2 Posts
0
July 20th, 2004 12:00