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Mtaylor14

1 Rookie

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4 Posts

14708

November 28th, 2004 23:00

Windows XP - Unmountable Boot Volume

When booting with Windows XP SP2 installed, I get a blue screen with "unmountable_boot_volume" displayed.  I have run hardware diagnostics with no results.  I can't get the system to boot from my XP CD so I can't run configuration tests from that environment.  any suggestions??

volcano11

2 Intern

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28K Posts

November 28th, 2004 23:00

See if THIS helps solve your problem.

Steve

Mtaylor14

1 Rookie

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4 Posts

November 29th, 2004 00:00

I got a return message stating that IDE Maxtor had 'failed' with a return code of '7'.  Any suggestions regarding my next steps??

Metric X

15 Posts

November 29th, 2004 00:00

:smileysurprised: Return code 7 is a read failure. At this point you should boot back into recovery console and run bootcfg /rebuild then fixmbr and fixboot again. If that doesnt work try copying a file from the cd to your hard drive in recovery console, if you get a message that says "File could not be copied" or "Access is Denied" you might have a damaged disk or it may be in write protect mode. If that doesnt work then call tech support or email them with the failure code and have them replace the drive.

Metric X

15 Posts

November 29th, 2004 00:00

:smileysad: I hate that message. If Steve's fix does not work, restart your computer and tap the F12 key and choose IDE Hard Drive Diagnostics. There may be a legit read failure on the drive. The test will take about 2 minutes. If you dont have the F12 boot option then tap you CTRL+ALT+D keys at the same time at the Dell splash screen that should run the test also. It will either say pass or fail.

Mtaylor14

1 Rookie

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4 Posts

December 1st, 2004 13:00

I have been able to repair my existing hard drive so I won't be requiring a replacement drive. For your information, one of my problems was the inability to boot from my CD ROM drive. It turned out that the BIOS Sequence was seeing two drives, a CD ROM drive and my C drive. In fact, I have three drives, a DVD, a CD, and a hard drive (C). The BIOS was recognizing my DVD as the CD ROM drive. So, by putting my bootable Windows XP CD into the DVD drive, I was able to boot from the Windows CD and repair the damage.

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