Since you appear to be outside the US, you'll have to contact Dell Tech Support locally and request the installation disks. In the US, Dell would provide the Vista installation DVD on request, but I don't know what their policies are outside the US.

When you press F8, do you see anything on the menu?

Ron

I can only ring Dell and it costs £20 minimum so way too much to spend just to get a disk!!! its stupid!

 

On the menu from F8 i have:

Safe mode

safe mode with networking

safe mode with command prompt

 

Enable boot logging

enable low resolution video

last known good configuration

directory services restore mode

debugging mode

disable automatic restart on sytem failure

disable driver signature enforcement

 

start windows normally

 

they are the only options i have ad they all go back to the failed windows screen

Me again...

I queried the forum moderators to see if someone can help you get the Vista DVD. No promises that anyone can help, other than to say you have to pay £20, which might be what Dell normally charges to send the disk out.

Ron

 

 

Since the error message said:  "registry file is missing or corrupt", your only solution may be a clean install and you need the disk. I sure hope your files are backed up on external media!

Can you contact Dell Tech Support by email or chat rather than by phone?  I don't know their rules outside the US, so I can't be much help beyond that.

Do you know anyone with the identical version of Dell's OEM Vista who could loan you their disk? As long as you use the product key on your machine, if Vista asks for it, it should be legal to reinstall it that way. If it's not the identical version, it's not legal to install it on your system.

And if it's not a Dell OEM version, you would have to use your own product key, but that may not work with a non-Dell (eg retail) version of Vista.  

Ron

 

weezawoo,

Thank you for using the Dell Community Forum.

I sent you a friend request here in the forum. Could you please respond back with the information requested?

Since the error message said:  "registry file is missing or corrupt", your only solution may be a clean install and you need the disk. I sure hope your files are backed up on external media! Can you contact Dell Tech Support by email or chat rather than by phone?  I don't know their rules outside the US, so I can't be much help beyond that. Do you know anyone with the identical version of Dell's OEM Vista who could loan you their disk? As long as you use the product key on your machine, if Vista asks for it, it should be legal to reinstall it that way. If it's not the identical version, it's not legal to install it on your system. And if it's not a Dell OEM version, you would have to use your own product key, but that may not work with a non-Dell (eg retail) version of Vista.   Ron

Thanks for your explanation! I got more deep understanding about this part, It is just the solution for my problem.