Windows corrupts every time I restart my computer

Question

So, This has been happening for 3 months, and there is quite the story to it: So, I tried installing Windows 10 on my laptop INSPIRON 7537 (Windows 8.1)about early august, and it got to around 75% to when it had to restart after the section to do with installing drivers. After it does the DELL loading screen, the screen goes black. I left it like this for about 10 hours overnight, and it still did nothing. So as I felt I was at a dead end, I pressed the power button on my laptop. It did the startup screen and said 'Attempting to recover installation...' and it lead to another black screen. I restarted my laptop once again and this time it said 'Restoring your previous version of Windows...' this also lead to a black screen. I had to restart the device AGAIN, but this time it lead to an blue screen saying I needed to troubleshoot. Once I did this, it lead to a different blue screen saying ':( Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart (0% complete) ' After it said this, the percentage bar went to 100% and restarted. However, after this had happened, it said the exact same thing but it classed the error as 'INACCESSIBLE BOOT DEVICE'. This pops up on the screen for less that 2 seconds, and restarts. My laptop is now in an endless loop and keeps restarting and showing that message. I tried pressing F8, F1, F2, and F12, but nothing seemed to be happening. After taking it to a compuer shop several times, they installed windows 8.1 onto my computer. However, after i restarted the device, it lead to ANOTHER black screen.I took matters into my own hands and used a media USB I had made myself. Aftersome research,it stated that it was Nivida driver updates and windows updates conflicting.People said that I shouldnt update the Nivida drivers as they are not that important,but, the only thing I use my laptop is for gaming, and it would not let me playany games without the latest Nivida driver. Now after some more research and testing, I saw that if I had the windows updates installed (came across as 136 updates)and the new Nivida driver installed, it was causing windows to corrupt. This would leadto a black screen and nothing else. I would always have to restore to a previous point or completely refresh/wipe my laptop. So, for awhile, I would install both drivers and windows updates WITHOUT trying to restart it. about every week I would have to restore or wipe my latopMy laptop crashed again and the restore points would not work as they would lead to black screens,so I had to wipe it. However, after doing this, it said that I could update to windows 10. Sowith nothing on my laptop, i had nothing to lose. This update again, froze at 75% and now I have reverted to windows 8.1. Researching this, people have said that to fix it from freezing at75% you had to 'flash the BIOS' and apparently, this can be dangerous. This issue has beengoing on for now 3 months, with NOTHING to fix, and I have created a forum on Microsoft, and forum on Nivida explaining separate problems which I will link. PLEASE PLEASE PLEASE RESPOND TO THIS AS I HAVE SO FAR WASTED £80 FIXING THIS AND I MIGHT NOW HAVE TO BUY A NEW PC. Thank you, and I will link the fourms aswell. forums.geforce.com/.../driver-353-62-causing-windows-8-1-to-corrupt answers.microsoft.com/.../8783f325-4240-4e9a-ae51-6e5102588d41

62dentavsan · Answer

Dear Caleb,

You wrote this on 2015,

I just bought Dell Inspiron 13 7373 three days ago (year 2018) and out of the box, the OS was corrupted.

I recovered from Dell Recovery and installed fresh image again, guess what? it's broken again, that is going on for three days and I will hopefully get a refund.

I had a good Dell Inspiron 14z and because I was so happy with it, I said "let's go with Dell" but I guess I won't from now on.

It ruined the joy of buying a new computer (which I don't do in 5 years usually), wasted so much of my time (which I don't have due to my working hours) so all the money I gave, I don't know if I can take back, and no one will ever refund me the wasted days...

Sorry to say but at the moment I really don't feel any good towards Dell and wouldn't recommend to anyone... Especially after seing a similar problem which is not answered for three years!!!!

62dentavsan · Answer

Dear Caleb,

You wrote this on 2015,I just bought Dell Inspiron 13 7373 three days ago (year 2018) and out of the box, the OS was corrupted. I recovered from Dell Recovery and installed fresh image again, guess what? it's broken again, that is going on for three days and I will hopefully get a refund.I had a good Dell Inspiron 14z and because I was so happy with it, I said "let's go with Dell" but I guess I won't from now on.

It ruined the joy of buying a new computer (which I don't do in 5 years usually), wasted so much of my time (which I don't have due to my working hours) so all the money I gave, I don't know if I can take back, and no one will ever refund me the wasted days...

Sorry to say but at the moment I really don't feel any good towards Dell and wouldn't recommend to anyone... Especially after seing a similar problem which is not answered for three years!!!!

Windows General

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