10 Elder

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45.2K Posts

December 28th, 2006 03:00

What do you mean " I've tried to reinstall the windows cd but that didn't work.?
What did you do and exactly what happened?

Assuming you haven't reformatted your hard drive and/or damaged XP beyond repair, run the windows system file checker from your desktop:
click start>run
type in: sfc /scannow
(space between sfc and /)
click ok
Insert XP CD if sfc requests it and reboot when it's done.

You're the second person to post this exact problem this week.

Ron

Message Edited by RoHe on 12-27-200609:02 PM

9 Posts

December 28th, 2006 14:00

tried what you suggested but didn't work, do you have any other suggestions?

10 Elder

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45.2K Posts

December 28th, 2006 16:00

You still haven't told us what you did when you tried to use the XP CD, or what happened.

As for sfc, open the Windows Event Viewer (start>programs>administrative tools>event viewer). Click System at left. Look in right pane around the time you ran sfc for Windows File Protection entries. Open each one and see what they say. One should say "started", another "successful". If they say something different or there are more than just these 2, read them and post the error messages they contain.

Open folder c:\i386. You should find rundll32.exe. Copy that file ( do not move it ) into folder c:\windows\system32. Reboot.

Ron

9 Posts

December 29th, 2006 02:00

I had googled the error message and I found this as a possible fix:
1. put the windows xp vcd rom disk in the cd rom drive.
2. click start, and then click run
3. type expand x:\i386\rundll32.ex_c:\windows\system32\rundll32.exe in the open box, where x is the letter of your cd rom drive
4. restart the computer

I tried that but nothing happened, absolutely nothing happend.

I'm going to try your second suggestion, I'll get back to you.

Caroline

9 Posts

December 30th, 2006 03:00

I tried what you suggested but it wasn't sucessful. I could not open adminstrative tools, when I tried I received the same windows error message. Any other suggestions?

Caroline
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