XP Pro-InstallShield error 6001

Error: InstallShield error code -6001 during setup.

SUMMARY:
During installation you may receive an InstallShield error that returns an error code '-6001'.

SOLUTION:
This InstallShield error indicates a corrupt verison of InstallShield is installed on your computer. To correct this issue, simply delete the following folder from your computer and attempt to run the installer again:

C:\Program Files\Common Files\InstallShield\Professional\RunTime\ ####
where #### may be something like "0701" (without the quotes), the version number for InstallShield on your system. You should browse to the \runtime folder to find that file name so you can delete it.

If this fails to correct the problem, we recommend you RENAME (not delete) the entire C:\Program Files\Common Files\InstallShield\ folder and try again. You may rename the folder to anything you like, but we recommend something similar to 'InstallShield-old'.

Message Edited by RoHe on 03-09-2006 06:42 PM

If that does not do the trick, you can download and run the Microsoft Installer Cleanup Utility . . then reinstall the Microsoft Installer

 

 

First, Thank you very much. I deleted the "7101" file and that did not work, so I restored it and then renamed the InstallShield Folder to "InstallsShield Old". The latter did the trick and the three installations I needed to make worked fine. I assume I just leave it as is, or is there some other permanent steps to take?

Thanks again, Bruce

Glad that fixed it. I presume you don't have to do anything else. If you run MS Installer Cleanup Utility that was posted, it will probably uninstall the functional InstallShield but likely won't touch the folder you renamed "old". Looks like you may be stuck with some junk on the HD unless somebody else has any other options.

BTW: did you check to see if perhaps the 'old' folder was removed by InstallShield when you installed those other apps. Probably too much to ask... ;)

Ron

Ron, of course it is not too much to ask. You were there for me.

Both folders are still there. It did not remove the "Old" folder.

Bruce