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June 4th, 2009 16:00
XPS Studio 1340 Can Not Add Programs. Not Happy with Dell.
I've had this computer for 4 months and am really annoyed. I figure this has to be an operating system problem but who knows. I hate to do a total OS reload. I can't add any new programs without getting the dreaded blue screen. If I do a System Restore all is fine but I'd like to add some programs. For example, can't download MS Office or even a recent Service Pack update from MS (KB951847). Any ideas? I'm frustrated.
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DELL-Jesse L
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June 5th, 2009 06:00
Charliemcc,
Thank you for using the Dell Community Forum.
What does the blue screen error read when you try to install a program?
mombodog
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June 5th, 2009 15:00
Go to your C:\Windows\Minidump folder, zip up all the .dmp files in there, then send me your email address in "Freinds Request" I will reply to this, then reply to me with the zipped dump files attached, I will attempt to find your problem. Click on my member name, then click "add to freinds" , this will pop up a freinds request email box, be sure to identify yourself in the message body.