wwjd1954
1 Copper

boot up problems ask for password

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When I power on my dell it comes up and says need a password ? is there a way to reset this are is somthing gone bad? Is there a factory reset?

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BELL BOY
4 Tellurium

Re: boot up problems ask for password

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Always better if you can provide Computer model & Windows Operating System type information & anything else you think is relevant, e.g. any recent changes made, error messages etc.. ?

Does anyone else have access to your computer?

 

To clear boot set up password (if unknown) you will need to use the 3-pin password jumper on the system board

E.g. if your computer is a Dimension 8400 then click here & follow instructions

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BELL BOY
4 Tellurium

Re: boot up problems ask for password

Jump to solution

Always better if you can provide Computer model & Windows Operating System type information & anything else you think is relevant, e.g. any recent changes made, error messages etc.. ?

Does anyone else have access to your computer?

 

To clear boot set up password (if unknown) you will need to use the 3-pin password jumper on the system board

E.g. if your computer is a Dimension 8400 then click here & follow instructions

View solution in original post

rosa maria
1 Copper

Re: boot up problems ask for password

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i have the same problem in the same kind of computer if you can resolve your problem please help me out

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rosa maria
1 Copper

Re: boot up problems ask for password

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ok my computer is aking me for a password that i have never create for that reazon i can't log in to the computer

i am using windox xp and my computer is intel pentium D 830 (3GHZ) W/ DUAL  ORE TECHNOLOGY

WHAT CAN I DO TO REMOVE THAT ANKNOWN PASSWORD AND I CAN USE MY COMPUTER

 

BELL BOY
4 Tellurium

Re: boot up problems ask for password

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rosa maria

 

Since you didn’t activate System Set Up security log on feature but using the 3-pin password jumper on the system board initially clears boot password problem & computer successfully boots to Windows but with major problems

 

Then the Master Boot Records &/or HDD Disk Boot Sectors may be infected/corrupt?

 

If that happens then problem could be a serious Virus/Trojan infection? 

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wwjd1954
1 Copper

Re: boot up problems ask for password

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This fixed the problem !

Thanks.

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E_Garcia
1 Copper

Re: boot up problems ask for password

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i need help reseting my password

and i dont know how?

i have inspiron 1525

 

husky0894
4 Beryllium

Re: boot up problems ask for password

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Notebooks are reset by means of a master password, generated by Dell upon proof of ownership.  Call Dell.

 

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