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January 4th, 2013 19:00

can't change dates when making reservations on website

hello, I have a    problem and i,m not sure if i should be posting here. Please feel free to move this to another category.

Recently,  my wife cannot change the dates in a hotel/airline website. It defaults to the current date and  the dropdown calenders are grayed out or they wont do anything when double-clicked on( won't change dates). Can someone help or lead me in the correct direction ?

 Dell Studio 540, win vista, IE8

4 Operator

 • 

3.1K Posts

January 4th, 2013 23:00

Hi mjbarr3,

Here’s what you can try.

Please run the Fixit for Internet Explorer:

  • Click on the link http://bit.ly/RGJIsq
  • Click ‘Run Now’
  • Click on ‘Save’
  • Choose the location as desktop, save the file on the desktop
  • Right click on the file and choose ‘Run as Administrator’
  • Choose ‘Allow’ if prompted
  • Follow the on screen instruction to run the program
  • Restart the computer

Then reset the Internet Explorer settings,

  • Close any Internet Explorer or Windows Explorer windows that are currently open
  • Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer
  • Click the Tools button, and then click Internet Options
  • Click the Advanced tab, and then click Reset
  • Select the Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data
  • In the Reset Internet Explorer Settings dialog box, click Reset
  • When Internet Explorer finishes applying default settings, click 'Close'
  • Click OK

I would also recommend you to try with an alternate browser if the same issue persists.

Please reply if you have any questions.

4 Operator

 • 

20.1K Posts

January 5th, 2013 07:00

Disable your pop-up blocker for that site.

10 Posts

January 7th, 2013 16:00

  I tried this and it did not work

1 Message

January 15th, 2013 05:00

Hi, did you try using another browser? It looks like there is a problem with the browser or the website not with the computer.

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