Thanks for responding. I am getting an e-mail together with the pertinent details to send to Dell. To answer your question, no I've actually had this computer for a little over a year, but there are several things I still need to learn.
I used the e-mail route for my problem and it took about three days worth of back and forth e-mails, before the tech support section decided that I needed a new cdrw. They will ask you to do a few things like run a diagnostic if you can, to see what shows up. Be patient with them and do what they ask, than report back to them and they will send out a tech or have you install the new drive...Good luck
SR
Dell Dim 4400 ( Purchase June 2002 ) 2.6 ghz (Upgraded from 1.7 ghz) 400 Mhz bus 768 Mb DDR 2100 Ram Windows XP Home SP-2 ATI 9600XT Video 128 Mb Roadrunner Cable modem 17 Inch Dell 1703 FP monitor 15 Inch NEC 1560 NX LCD Dell sound bar for monitor Nortons Internet Security 2005 Bios A06 250 watt mean average p/s ( 345 Watts Peak )
Back up you critical data and files as a matter of extreme urgency.
The clicking and warning message(s) advise correctly that your hard drive is about to fail. When it does, not if, you are into very expensive data recovery and / or the possibility of loosing every single data file on the hard disk.
Take out your old hard disk temporarily
Install a new hard disk, partition and format it. Then install your O/S and all other software on it.
Now replace the old hard disk with the jumpers set as slave on the other connector on the hard disk ribbon cable. Copy your data across to it.
Denny Denham
2 Intern
•
18.8K Posts
0
October 2nd, 2004 03:00
Take its advice. It sounds like your hard disk is in imminent danger of failing.
Deputy Dawg
2 Posts
0
October 2nd, 2004 04:00
Thanks for responding. I am getting an e-mail together with the pertinent details to send to Dell. To answer your question, no I've actually had this computer for a little over a year, but there are several things I still need to learn.
Hopefully whatever it is, can be fixed.
Thanks again.
Thirdrockfromsu1
366 Posts
0
October 2nd, 2004 12:00
I used the e-mail route for my problem and it took about three days worth of back and forth e-mails, before the tech support section decided that I needed a new cdrw. They will ask you to do a few things like run a diagnostic if you can, to see what shows up. Be patient with them and do what they ask, than report back to them and they will send out a tech or have you install the new drive...Good luck
SR
Dell Dim 4400 ( Purchase June 2002 )
2.6 ghz (Upgraded from 1.7 ghz)
400 Mhz bus
768 Mb DDR 2100 Ram
Windows XP Home SP-2
ATI 9600XT Video 128 Mb
Roadrunner Cable modem
17 Inch Dell 1703 FP monitor
15 Inch NEC 1560 NX LCD
Dell sound bar for monitor
Nortons Internet Security 2005
Bios A06
250 watt mean average p/s ( 345 Watts Peak )
ceri sheeran
2 Intern
•
1.7K Posts
0
October 2nd, 2004 18:00
Hi,
Back up you critical data and files as a matter of extreme urgency.
The clicking and warning message(s) advise correctly that your hard drive is about to fail. When it does, not if, you are into very expensive data recovery and / or the possibility of loosing every single data file on the hard disk.
Take out your old hard disk temporarily
Install a new hard disk, partition and format it. Then install your O/S and all other software on it.
Now replace the old hard disk with the jumpers set as slave on the other connector on the hard disk ribbon cable. Copy your data across to it.
hth
Ceri