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October 11th, 2005 19:00
dell WinMe reinstall disk same as startup disk?
I am having an error message after Dell logo screen:
Disk I/O error
Replace the disk, and then press any key
I cannot open windows in safe mode or network boot.
Can I use the disk that came with the Dimension 8100 that reads:
"Reinstallation CD WMe" to start windows without risk of losing files?
Thanks,
Val
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Denny Denham
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18.8K Posts
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October 11th, 2005 19:00
No, you can't. It sounds like your hard disk has failed (unless you have a floppy disk in the A:\ drive and that's what's prompting the error). Try running Dell diagnostics on it to see if this is the case.
valann
2 Posts
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October 11th, 2005 20:00
No floppy in drive, in fact I've never used the floppy drive.
I ran a diagnostic earlier today and it passed. The tech guy at Dell said it must be an OS problem. I can't find my startup disk and microsoft can't send me one. I need my computer back!
Thanks in advance for any help,
Denny Denham
2 Intern
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18.8K Posts
0
October 11th, 2005 20:00
You can download a startup disk from here. The comments in this thread may be elightening if not helpful. You might try restoring a good stored registry using the procedure here although given the error message you received I doubt that it will correct anything. Using the startup disk you can also try to install ME over itself, but I suspect that the problem is with the hard disk, despite the tech's diagnosis of software problems.