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December 30th, 2004 16:00
iTunes freezes during import - possible CD-Rom driver problem?
Hello,
I have installed iTunes on my Dell and for many CDs (but not all) the iTunes program freezes while importing a song. The iTunes help boards told me that I might need to update my CD-Rom drivers.
Has anyone experienced similar problems with their iTunes? Would updated the CD-Rom driver fix the problem? And if so, how might one go about doing that?
Thanks!
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fireberd
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December 30th, 2004 23:00
There are no drivers other than the generic drivers built into Windows.
There may be a "firmware" update for the CD drive (check the Dell downloads). or check The Predator's site as he has a list of drive models that there are firmware updates for (you must have your drive model number or Dell Part number as the firmware updates are model specific).
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However, there has been many posts about incompatibilies with some CD drives and the iTunes media program. I haven't looked at any posts lately so I don't know if iTunes has added the support for more Windows PC drives.