2 Intern

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12K Posts

January 7th, 2004 13:00

Are you trying to open the program from shortcut link or from the Programs Menu?  Sounds like a short cut link may be pointing to the wrong or no application.

3 Posts

January 7th, 2004 17:00

I have tried opening it from both areas and both give me the same pop up screen saying that I have to install that disk. I didn't think Excel was something that I could "erase" or anything, do you know how this may have happened?

What do you think I should do next?

 

2 Intern

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2K Posts

January 7th, 2004 19:00

Are you using Excel as your ISP if so can you connect to the Internet using it.
I see they have a version 5 dialer & it mentions a version 4 dialer with 4 CD's  so did you install Excel from a CD. ?
http://w3.excel.com/us/products/isp_update.asp

2 Intern

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12K Posts

January 7th, 2004 19:00

Try re-installing Excel from your applications disk.

January 7th, 2004 19:00

dammer7,

You need to run the repair on Office.

Put the Office did the in the CD holder and let it spin.
Select the setup mode and select repair.

3 Posts

January 7th, 2004 21:00

I thank all three of you for getting back to me so quickly. I am starting the reinstall Office XP, hopefully it works! Thank you all again for your speedy help, greatly appreciated!

 

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