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July 3rd, 2010 13:00

Suggest you post a HijackThis log in the Virus and Spyware section of the forum.  HERE

1 Message

July 17th, 2010 11:00

I discovered this memory hog just this morning. I had purchased 2 new monitors & an external video card which I installed on Wednesday. Both monitors displayed jerky cursor/video movement & as well as slowing down all my apps. After messing the problem for 2 days, I called tech support as I thought it might be a graphics card issue. The guy kept me on the phone for 2 hours & all that was determined was that the monitors were functioning correctly. He also downloaded a driver. Anyway, the problems remained & he said that I would have to talked to Dell's software techs which would cost me $$$ :( I try to avoid paying for tech support like the plague & I came across the file under discussion & noticed the same memory hogging characteristic. I went into task manager ended the process....I noticed an immediate improvement in the functioning of my programs, browser, video playback, etc. When I researched the file online, I ran across a reference to someone who ended up renaming the file by putting an underscore somewhere in the file name. The reason for this is to prevent the program from restarting when you reboot. I rebooted, no issues, & everything is now running superbly :) The location of this annoying file is:

C:\Program Files (x86)\Common Files\Dell\MySQL\bin

I renamed not only mysqld.exe but also mysql.exe

 

1 Message

December 3rd, 2012 13:00

I experienced the same problem on my Dell desktop. After reading the material online, I saw that several programs may be responsible for the mysqld.exe file. I recently had a problemmatic logmein update that didn't complete smoothly, but eventually did complete. Then the problem of 100% CPU usage and near-paralysis of my computer. I checked performance monitor and unlike task manager, immediately saw mysqld.exe hogging 75-100% of CPU. Searching online for this filename, I saw that it's been associated with several programs, including Dell Remote Access, logmein, and Adobe AIR. Having a Dell, I began by uninstalling Dell Remote Access, which appears obsolete now anyway. However, while deleting the program, Avast detected a possible rootkit and restarted my computer to begin a deep scan, and unfortunately did not pause to provide it's results when finished before rebooting into windows again. At any rate, when the scan was finished, the problem was fixed, and Dell Remote Access had been uninstalled. Whether it was a rootkit that was removed, or the uninstallation of Dell Remote Access that fixed the problem I can't say for certain, but it's fixed now.

 

Personally, I suspect Dell Remote Access and wish Dell was being more proactive on this matter.  This appears to be an obsolete piece of software that Dell has since replaced anyway, I believe.

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