need help with vista issues

Some specifications about your computer will help. Did you installed anything new to the computer hardware/software. Any wireless device???

Even the printer you have could be a reason. Do you get the blue screen when loading Windows, or while you are using it?

Hi,

 

   I too will address this latest post here.  I agree, did you install any new software or hardware since you got the computer?  If so, that's probably your problem.  Also, are you running Norton Antivirus and is it updated to run on Vista or is any antivirus software updated to run with Vista?  If not, that could very well be a big problem.  Also, since you got your computer, did you install Vista or did it come with the computer already installed?  Have you run Windows Update since you've gotten the computer?  And this is a long shot, but I've heard (don't know if it's true) that if your computer takes a long time to  boot and freezes once-in-a-while, you can change your startup programs to include only those that are needed to run the computer smoothly----directions to do this can be found here---   http://netsquirrel.com/msconfig/msconfig_vista.html

 

      Jerry

Oh, also, have you checked Dell's site for "Drivers and Downloads"?  Sometimes there is an update there that will fix your driver problems.  I'd highly recommend checking there, especially if the update is labeled "Critical".   Important, make sure that the page you are on for the driver updates is for the Vista operating system.  That should be listed at the top of the page and sometimes you have to select it!. 

 

        Jerry

Just noticed.  To quickly get to Dell's "Driver's and Downloads" page, a link is listed right on this page, to the left, under "Dell Support Tools".  ;-)

     Jerry

thank you again I will go look on drivers and downloads now

Dee

Hi Dee,

 

   It states that the application name is iexplore.exe.  Can always try to uninstall your Internet Explorer then reinstall it.  Download the "new" Internet Explorer to your hard drive, just don't  install it.  Then uninstall your old Internet Explorer and then install the new one. 

 

             Jerry

I will have to look because it did it again today

this bluescreen and it it always the same one

at the bottom it always says something about my memory

I have had it with this now

really frustrating

this is from today again

Problem signature

Problem Event Name: BlueScreen

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

Mini061207-01.dmp

sysdata.xml

Version.txt

View a temporary copy of these files

Warning:

If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem

BCCode: 100000d1

BCP1: A7736000

BCP2: 00000002

BCP3: 00000000

BCP4: 83217699

OS Version: 6_0_6000

Service Pack: 0_0

Product: 768_1

Server information: 2d5d6fd6-9276-4f67-a65b-9058b30367fb

ok thanks I will see if I can figure that out lol

I shall return

Dee

 

good morning, what I found in control panel is netmeter , should I remove this ?

thank you . I am not sure what it is

Dee

ok I have removed it from the computer

I will see what happens I appreciate all your help

Dee