Apparently your "reformat" was actually just reinstalling Windows on the same hard drive that you already have Windows and now have two copies of Windows, not a reformat of the hard drive and a complete reinstall. That is what you need to do, rather than what you apparently have done.
You failed to include your PC Model Number, but many newer Dell's have a "Recovery" partiton on the hard drive and that allows completly restoring the PC to the original factory condition (and the best option for reinstalling). That partition is accessed by CTRL/F11 at initial boot up. If your PC has this partion, I suggest you use that to "restore" your PC.
HERE is the Dell instructions on reinstalling - both the Recovery Partition method and the manual reinstall method.
fireberd
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April 1st, 2009 04:00
Apparently your "reformat" was actually just reinstalling Windows on the same hard drive that you already have Windows and now have two copies of Windows, not a reformat of the hard drive and a complete reinstall. That is what you need to do, rather than what you apparently have done.
You failed to include your PC Model Number, but many newer Dell's have a "Recovery" partiton on the hard drive and that allows completly restoring the PC to the original factory condition (and the best option for reinstalling). That partition is accessed by CTRL/F11 at initial boot up. If your PC has this partion, I suggest you use that to "restore" your PC.
HERE is the Dell instructions on reinstalling - both the Recovery Partition method and the manual reinstall method.