problem with a user32.dll file

Question

I AM NOT ABLE TO GET ONTO MY COMPUTER.. WHEN I TURN IT ON I GET AN ERROR MESSAGE THAT READS STOP:C000007B (BAD IMAGE) THE APPLICATION OR DLL\??|C:\WINDOWS\SYSTEM32\USER32.DLL IS NOT VALID WINDOWS IMAGE. PLEASE CHECK THIS AGAINST YOUR INSTALLATION DISK I HAVE RESTARTED THE COMPUTER F12 TO RESTART WITH THE CD HELP DISK.. GOTTEN AS FAR TO THE REPAIR AND THE DOS PROMPT, BUT THAT IS IT I READ ON HERE TO TYPE IN extract D:\i386\user.dll_c:\windows\system32\user32.dll and press ENTER.. I get an error message that reads command is not recognized. I HAVE WINDOWS XP MEDIA CENTER AND MY COMPUTER IS A DELL E310.. I AM HOPING TO FIX THIS WITHOUT HAVING TO DO A TOTAL RECOVERY.. I HAVE A FEW FILES I AM HOPING THAT I WILL NOT HAVE TO LOOSE.. ANY SUGGESTIONS WILL BE MUCH APPRECIATED. THANKS

fudgieguys · Answer

FYI, see if this link helps.   http://support.microsoft.com/kb/326687   Sounds like a corrupt file.  This article talks about a possible fix.

monkey65 · Answer

thanks, I will check it out and see what happens..

monkey65 · Answer

HI AGAIN.. I ALSO GOT AS FAR AS RENAMING THE FILE USER32.DLL TO OLD.. BUT WHEN I DID THE EXTRACT IT SAYS BAD COMMAND.. I SHUT MY COMPUTER OFF AND RESTARTED, NOW I'M GETTING A DIFFERENT ERROW MESSAGE BLUE SCREEN. COO00135 UNABLE TO LOCATE COMPONET USER32.DLL NOT FOUND, WHICH MAKES SENSE SINCE I RENAMED IT,, BUT I CAN'T FIGURE OUT HOW TO GET IT OFF MY CD.. IS THERE A DIFFERENT COMMAND I CAN USE OTHER THAN EXTRACT?

monkey65 · Answer

HI, I WENT IN AND TRIED THAT, BUT FOR SOME REASON THE WORD EXTRACT DOES NOT DO ANYTHING.. SHOWS A BAD COMMAND.. I'M WONDERING IF IT IS BECAUSE I ALREADY HAD WINDOWS XP AND I HAVEN'T UPGRADED ANYTHING.

Windows General

problem with a user32.dll file

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