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cas1849

2 Posts

9336

July 22nd, 2007 16:00

problems with reinstalling XP and IE 7

I am having problems with IE 7 on my Dimension 8300.  When I install it from the microsoft site, I end up having a row of squares at the top and bottom of the screeen.  Where the name of page is normally. 
 
I have contacted Dell a few times on this.  The 1 st time I was told that I had a bad download due to being on dial up.  I am on high speed now and still have the same problems when I tried to download this again.
 
The 2 nd time I am being told that I must have some type of spyware on the computer preventing a good download.  The spyware programs I am using does not find any.
 
This has been going on for many months now.  I decide that I would re install XP and do a clean start.  The Dimension was shipped in 03/04 but I do have all 6 disks.  I put in the "Reinstallation CD Microsoft Windows XP Home Edition Service Pack 2"  I get to the point where I try to delete the partition.  I get message......"Setup is unable to perform the requested operations on the selected partition.  This partition contains temporary setup files that are required to complet the installation"    I am unable to go beyond this point.  I have one only C: partition 1 {NTFS} 152578MB with 129627 free.......unpartitioned space 8 MB.
 
Any suggestions will be helpfull. 
 
Thanks ........cas

simpswr

2 Intern

 • 

3.2K Posts

July 22nd, 2007 19:00

If you got that message, you did not boot from the Installation CD . . to do that, enter BIOS ( Setup ) and set the first boot device as CD/ROM.  Put your XP Disc in the drive and disconnect all external peripherals except the monitor, keyboard and mouse, and be sure those are not USB, or wireless.  Any internal USB card should also be removed.
 
Once you set your BIOS to boot first from cd . . when it restarts you will see a black screen with a prompt " Press any key to boot from CD" . . do that and you will be able to delete any or all partitions and recreate one or more, then proceed to formating and installing XP.
 
That message can pass quickly, so have a finger on the keyboard when you boot.  This will delete all data on the drive so be sure you have your important data backed up. The prompt will appear after every reboot, but do not press any key on subsequent reboots. The setup process will continue with no action required from you.
 
If you do not get that message, and if you have another optical drive, try the XP CD in the other drive.
If you are installing on  SATA drive, there is an additional step:
 
 
This is a great guide for reinstalling on a Dell:  http://www.djdenham.com/Install%20Procedures.htm
This is a site that walks you thru a simulated XP installation:
http://www.echoproject.net/en/software/catalog.html
 
These are good guides to reinstalling XP . . you might want to print one for reference during the install.
 
You will likely have to reload drivers (Chipset first) and applications, If your XP installation disc does not include SP2, after the installation, you will need to download and install SP-2, while windows is clean.  Prior to connecting to the internet be sure you enable the XP firewall.

cas1849

2 Posts

July 22nd, 2007 20:00

Rich
 
Thank you for your help.  I had to put CD into different drive.
 
cas

simpswr

2 Intern

 • 

3.2K Posts

July 22nd, 2007 23:00

Cool . . get it reinstalled ok?

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