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May 5th, 2007 20:00

"Your Computer Cannot Run This Operating System"

I have a Dell XPS M1210 with Windows XP installed. I've bought vista home premuim which, after running various compatibility tests, is perfectly fine for my computer, it's the reccomended version. Whenever I insert the disc I get the message in the title of this thread. The disc os completely real and official, my laptop is fine. Anyone know how to fix this very irritating and (considering how much I spent on Vista) expensive problem? Help appreciated, thanks. Fahd. Message Edited by FahdGhauri on 05-05-2007 04:04 PM

Message Edited by FahdGhauri on 05-06-2007 08:58 AM

527 Posts

May 5th, 2007 22:00

You probably need a BIOS update to correct the issue if anything else. I have seen some machines that will not install unless you have the reccomended bios update

9 Legend

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33.4K Posts

May 6th, 2007 09:00

Too bad "The Bolts" didn't make it this year. 

May 6th, 2007 10:00

Andrey: Thanks for your help, but how do I do this? Fireberd: What? :S

May 6th, 2007 12:00

Thanks very much Chas, I installed the BIOS update for my XPS M1210 but the sam message still appears when I attempt to install Vista. Any more suggestions?

549 Posts

May 6th, 2007 13:00

Did you buy a full version of Vista or the upgrade.

4 Operator

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20.1K Posts

May 6th, 2007 13:00

You must start the install from within XP. Do not boot to the vista dvd. Start xp the normal way and run the setup program on the vista dvd.

549 Posts

May 6th, 2007 14:00

Hi
Are you sure that XP has all it's updates and is completely Malware free

549 Posts

May 6th, 2007 14:00

and click express to download and install critical updates.
How long have you had this Computer.
 


Message Edited by chasbox on 05-06-2007 11:25 AM

May 6th, 2007 14:00

Chas: The XP is however it is when you buy the laptop. I haven't downloaded anything for it, as I say I'm not computer savvy at all. Thanks, Fahd.

May 6th, 2007 14:00

Chas - The Vista is definately full, I made sure it was when it failed to work the first time. It isn't an upgrade. Mary - Sorry I'm not quite sure what you mean. I'm a bit of an idiot when it comes to computers. I've just turned on my laptop, logged into my user and inserted the disc.

May 6th, 2007 15:00

Chas: Thanks, I've installed that but the problem persists :(

549 Posts

May 6th, 2007 17:00

Hi
 I don't know what to tell you. Try going here http://aumha.net/index.php 
click on register and join the forum. Post your problem in the Vista forum.
Good luck

May 6th, 2007 18:00

Chas: Thanks very much for your help, I very much appreciate it :) I'll try that forum and see how I go, thanks very much for your time.

May 9th, 2007 15:00

Bill - Thanks very much, I will send it to you in a PM sometime today :)
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