start button/icon/menu does not work

Question

This may seem like a simple but odd help request. I have searched all over the internet (to no avail) for a solution to my problem. My start button/icon/menu does not work. In addition the window key on the keyboard does not respond either. I have changed the properties to the classic mode and it works there. It also works in safe mode (as that is the classic mode as well). I want the standard menu back. The only thing that I have researched to work is to uninstall/reinstall vista. A process I don’t want to do. Has anyone else had this problem or know of a solution. I didn’t receive and error message. It just stopped working.  Thanks djl0307

Sofu · Answer

Try the Windows System File Checker tool and if that does not work try a System Restore. Both repair methods are described at this link.

djl0307 · Answer

Thank you for the response

I tried them both yesterday, the restore didn't work and the System Check came back with this response
"Windows Resource Protection found currupt files but was unable to fix some of them."

I guess the start menu was one of them.

DJL

Sofu · Answer

Looks like your best option is to backup all your files and data to external storage and do a Dell Factory Image restore.

Windows General

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