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56 Posts
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186112
March 24th, 2008 14:00
update.exe using alot of cpu usage and not acctually updating please help!!
when i turn windows automatic updates on it starts the updater except it doesnt acctually update. instead update.exe flys in and out of the task manager and uses up a heap of cpu usage which it never used to do before.
i have tired absolutly everything i can possibly think of. i have used ad-aware and programs like that, i have used registry cleaners, ive done thousands of virus and malware scans, i have tried reinstalling the updater from the windows download page and i have also tried hijack this and still i have this problem.
the only option i have left is to reformat and reinstall a fresh copy of windows. i would much prefer not to have to do that so i was hoping that someone could help me here because untill i can fix it i ghave to have my automatic updates turned off. this i absolutly hate!!
i have a DELL Inspiron 9300 running windows xp sp2 with 2gb ram.
PLEASE PLEASE PLEASE HELP!!!



HiGhLaNdEr48
2 Intern
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596 Posts
0
March 24th, 2008 17:00
disable the Automatic Updates service in services.msc, and restart.Then go back in and restart it,that may fix the issue.(should be set to automatic)
plastic_prohpet
56 Posts
0
March 25th, 2008 05:00
I am stupid
17 Posts
0
March 25th, 2008 17:00
Not all that calls itself update.exe is friendly. Maybe you should ask the experts in the HijackThis forum if they could help? This might be a virus?
Edit: Oh, I see now that you have already done so.
I am stupid
17 Posts
0
March 25th, 2008 18:00
plastic_prohpet
56 Posts
0
March 26th, 2008 05:00
is there anyone out there who has any ideas at all???? PLEASE PLEASE PLEASE HELP!!!!! Everything ive tried has done nothing!! i even downloaded the brand new tuneup utilities 2008 and it made no different to this particular problem
should i just reformat?? id really prefer not to but it doesnt seem like i have any other options left!
HiGhLaNdEr48
2 Intern
•
596 Posts
0
March 26th, 2008 12:00
plastic_prohpet
56 Posts
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March 27th, 2008 03:00
aaahhhh ok? im not sure weather that was meant to help me or just waste my time. either way it did not help in any way, infact all it did was make me download another poor scan that does nothing untill you pay for it. nice try if you were trying to get me to buy somthing, however i do not intend to spend money on those sorts of thing.
does anyone acctually have any idea on how i could fix this??
I am stupid
17 Posts
0
March 27th, 2008 04:00
I don't really understand what Microsoft is writing here. Is this relevant?
Link to Microsoft about failing updates. Some hotfixes available also....
plastic_prohpet
56 Posts
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March 27th, 2008 04:00
no this is not relevant.
i do not mean to be rude in any way but is there accutally anyone here who acctually knows what theyre talking about?? because it seems as though no one really has a clue and is just taking random guesses without accutally even reading what my symptoms are or what i have already done to try and fix this.
no offence but, if you dont know what your talking about or have no real background in windows xp troubleshooting please dont bother taking random guesses and sending me to read links that just waste my time. Thank you.
I am stupid
17 Posts
0
March 27th, 2008 05:00
reinstalled the latest version of Windows Update?
plastic_prohpet
56 Posts
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March 27th, 2008 06:00
well if you read my very first post about the problem you will see that i have cleaned all temporary and registry files and one of the last things i did was a reinstall. so yes, yes i have.
PLEASE READ ORIGINAL POST BEFORE SUGGESTING SOLUTIONS
plastic_prohpet
56 Posts
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March 30th, 2008 09:00
plastic_prohpet
56 Posts
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March 30th, 2008 10:00
i did what you instructed and here is what i got
Otiss
528 Posts
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March 30th, 2008 10:00
go here and from the right side choose free scan
download and install spysweeper and tell me if it found anything
plastic_prohpet
56 Posts
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March 30th, 2008 11:00
well you see thats the thing, i have already gone through the hijack this log thouroughly with a professional. we went through everything and he had nothing more to offer me.
however i will go back and try it again. as for sardonic comments, i guess you wouldnt understand how frustrating it is when people ask you questions over and over again that you have already answered before they asked. it annoys me when people dont pay attention to the post.
aside from that i thank you very much for your help.
cheers,