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windows 7 pro install on dell e5480
installed from usb all ok now no usb ports are working :-(
as no cd rom drive how can we get drivers on the machine?
Unsolved
This post is more than 5 years old
3 Posts
1
3283
installed from usb all ok now no usb ports are working :-(
as no cd rom drive how can we get drivers on the machine?
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DELL-Jesse L
Moderator
Moderator
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17K Posts
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February 2nd, 2018 09:00
jph160,
If you have no internet on the E5480 you can take a usb key to another computer and download the drivers from the link below. Bring them back to your system and install them. The chipset drivers are what enable the USB ports to work. There is a Driver Install Order. Click the links below.
Dell E5480 Drivers, Downloads and Manuals
Drivers FAQ
Drivers Install Order
jph160
3 Posts
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February 2nd, 2018 09:00
no drivers for Ethernet or wireless showing.
used a dell windows 7 professional disc and added usb 3.0 drivers to allow install.
machine came with windows 10 but we need to downgrade.
jph160
3 Posts
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February 2nd, 2018 09:00
many thanks for the reply
problem is there are only usb 3/0 ports on this machine and none are working so cant read any usb keys
are there any other options ?
ejn63
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February 17th, 2018 09:00
You need a different model system (an older CPU, ending with the 6th generation Skylake line). Anything newer is Windows 10 only - no legacy Windows support.
http://www.dell.com/support/article/us/en/04/sln304217/microsoft-windows-operating-system-support-for-intel-kaby-lake-processors
https://support.microsoft.com/en-us/help/4012982/the-processor-is-not-supported-together-with-the-windows-version-that
Philip_Yip
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February 20th, 2018 04:00
The system has a 7th Generation Intel Processor. Windows 7 is only supported on systems with a 6th Generation Intel Processor, no drivers are created for newer models:
https://www.dell.com/support/article/ed/en/edbsdt1/sln304217/microsoft-windows-operating-system-support-for-intel-kaby-lake-processors?lang=en