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May 16th, 2017 06:00

Wyse Software download

I just received 35x Dell Wyse 7040 Thin Client that I want to update to WIE10. The download speed of the file 7040_0A27_32GB.exe on the Wyse website is very slow (100kb/s --> 24 hours download time) and unreliable. Now after many trails, hours of waiting and phone calls to Dell I am out of options.

PLEASE HELP!!

560 Posts

May 22nd, 2017 22:00

You may want to call Dell Support to report this issue.

3 Posts

June 9th, 2017 07:00

The download section for all WYSE software is severely crippled, it took MANY attempts to successfully download any exe from those subfolders. Downloads would fly until approximately 20% complete and would then cease and break. Extremely frustrating and just wanted to let you know (as well as Dell staff reading this) that you are not alone and is not your fault whatsoever.

The download section I'm referring to is here; downloads.dell.com/.../ 

560 Posts

June 12th, 2017 08:00

Sorry for the inconvenience. The support group has been notified.

June 19th, 2017 06:00

Thank you Roger

1 Message

July 10th, 2017 05:00

Notified but deemed not worthy of being fixed it seems.  Trying to download USBFT 2.1.2 and still constantly slow or failing almost a month after being told about the problem.  Not good enough Dell.

7 Posts

August 10th, 2017 02:00

The problem still exists. I can't download the files that are needed. Always breaks the download and the speed went to 0.

Here is still a huge problem that was not fixed but known for serveral mounths now. Please try to fix this. I need those files!

November 17th, 2017 03:00

come on guys! what the *** is wrong with you. same Problem since MONTHS!
you can't download anything from Wyse. are you kidding your customers??

This is supposed to be an Enterprise product. what a *** fail!

560 Posts

November 21st, 2017 08:00

Dan,

Sorry for the inconvenience. I reported the problem, but please contact Tech support with this type of issue so they can address it.

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