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July 28th, 2015 10:00

Phone crash if screen switch off when connected to a computer

Phone crash if screen switch off when connected to a computer

Hello.

I have a issue with my Samsung Galaxy S3 since las update of the PRO version: 1.4.209

The system is android 4.3

If the screen switch off, because the power safe, when its connected to a computer, the phone don't awake, need to reinicialize the system.

Hope that you can solve the problem soon.

1.3K Posts

July 28th, 2015 10:00

Our apologies for the inconvenience. Are you still having this issue with your device?

Please let me know the exact steps you are using so we can reproduce the issue and hopefully get a fix made.

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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