1.3K Posts

July 28th, 2015 22:00

Have you tried restarting your wireless router and device to see if that helps at all?

 

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

1 Message

July 28th, 2015 22:00

I am experiencing exact the same issue on my Samsung galaxy s3. Local wifi network connecting to a windows7 media centre. The rdp is slick from my laptop client, but poor from pocketcloud, so I am certain that it is not a network issue.

1.3K Posts

July 28th, 2015 22:00

Are you using the device over wifi or 3G/4G? How is the network signal? I have the same setup and I am not seeing this behavior.

 

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

July 28th, 2015 22:00

No I was running over wifi to another machine on our local network. I tried two different networks and machines. 

1. At the office
2. A personal desktop at home

It is either the tf700t that I have or something odd with the software as remoting into either of those machines from another computer worked great. 

I also used Splashtop to successfully log in with great performance but really want a good RDP client vs something I need to install of every machine. 

Thanks!
Iskondi

July 28th, 2015 22:00

Thus far just manual connections.

1.3K Posts

July 28th, 2015 22:00

Interesting, are you using a manual connection or auto-discovery? If you are using auto-discovery, what version of the companion software are you using?

 

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

1.3K Posts

July 28th, 2015 22:00

Are you using the companion software or are you doing this over a manual connection? 

What firmware is your device using and do you have a lot of apps running on the device when you are experiencing this?

 

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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