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T

7870

August 1st, 2015 20:00

Windows 7 ultimate sp1 connection issue

Windows 7 ultimate sp1 connection issue

Have set up pocket cloud and also the companion on the pc.
All settings are correct as far as i can tell and seem to be judging by what happens.
Apon logging in i am seeing the 2 user accounts i have set up, while on the pc i am currently logged into my account.
If i select my account and enter the pass word the pc logs itself back out to user select screen and the Pocket cloud app is now showing the windows 7 welcome screen. This is where i loose connection as when the pc logs out to user select the Pc's wifi connection goes down and session is terminated.

It looks as if Windows 7 will not allow the same user to log on twice, once on PC and the second from remote. Or that it will not allow 2 users at same time.

How do i get around this please?

Cheers
Talonlan

2 Posts

August 1st, 2015 20:00

lana,
Could you please walk through this. I can't find a console option on Pocketcloud Companion or PocketCloud on my Xoom tablet.
Thanks,
Jim A

500 Posts

August 1st, 2015 20:00

Consol Switch is located in MANUAL Connection only
Click Add Connection + 
Select RDP icon
Enter Host Address - IP address of your PC
Enter User name and password
Switch Consol Mode ON
Save

2 Posts

August 1st, 2015 20:00

Lightbulb Still Stuck

Lana,thanks for our help, but I'm still stuck.

I assume the instructions below refer to the app on my Xoom. I can find the console switch and it is on. I'have all'the info for'setting up'a manual connection--except for domain,'but that doesn't keep me from connecting; however the Win machine keeps logging off.
Any other thoughts? I need to'control a PowerPoint presentation from my Xoom.
Thanks again,
Jim A. In KY

Quote Originally Posted by lana View Post

Consol Switch is located in MANUAL Connection only
Click Add Connection + 
Select RDP iconne
Enter Host Address - IP address of your PC
Enter User name and password
Switch Consol Mode ON
Save

925 Posts

August 1st, 2015 20:00

Talon,can you try a manual connection with console mode on. Does that work?

 

 

 


Wyse PocketCloud Team

925 Posts

August 1st, 2015 20:00

Hi Talan, Adam, You can use vnc on windows 7. RDP limitation on windows7-no multiple users. 
you can try windows2003 or 2008 if you want to use rdp.

 

 

 


Wyse PocketCloud Team

500 Posts

August 1st, 2015 20:00

Talonlan,

RDP will not allow two connections at the same time from device and PC using Auto Discovery. Please try to use manual connections. There is a Console mode option, turn it on and if you are the administrator of this PC you'll be able to login from both PC and Device at the same time

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