i also installed pocket cloud for ipad and the companionsoftware on my desktop. pocket cloud says all is ok, but when I click on the listed desktop on ipad iget message: cannot connect to server." Can support help me thanks, dean
Don't I need a rdp to access my files and such? When I am on the pocket cloud page that shows my auto discovery is on, how do I access my laptop? I will just delete the manual setup. I would buy the pocket cloud upgrade, but I want to make sure it works first
I thought I needed to have both...auto discover was on but there were no controls or anything to navigate with so I thought I had to install a manual rdp...I'm thinking of sending back the iPad...I'm having too many problems doing this...the reason I needed the pocket cloud was because iPad doesn't support flash and java so I thought this would solve the problem
Your auto discovered connection is using RDP as long as you are connecting to a Windows 7 Pro or Windows 7 Ultimate PC. Windows 7 Home does not support RDP, only VNC.
ragweed-2015
1 Message
0
July 30th, 2015 08:00
i also installed pocket cloud for ipad and the companionsoftware on my desktop. pocket cloud says all is ok, but when I click on the listed desktop on ipad iget message: cannot connect to server." Can support help me thanks, dean
mkestes
8 Posts
0
July 30th, 2015 08:00
Don't I need a rdp to access my files and such? When I am on the pocket cloud page that shows my auto discovery is on, how do I access my laptop? I will just delete the manual setup. I would buy the pocket cloud upgrade, but I want to make sure it works first
mkestes
8 Posts
0
July 30th, 2015 08:00
I thought I needed to have both...auto discover was on but there were no controls or anything to navigate with so I thought I had to install a manual rdp...I'm thinking of sending back the iPad...I'm having too many problems doing this...the reason I needed the pocket cloud was because iPad doesn't support flash and java so I thought this would solve the problem
Chris-2015
544 Posts
0
July 30th, 2015 08:00
You need to install the Windows Companion on your PC.
Chris-2015
544 Posts
0
July 30th, 2015 08:00
It should appear on the "My Computers" page. If you don't see it then you should go to the "Settings" tab and Sign-In to your Gmail account.
Chris-2015
544 Posts
0
July 30th, 2015 08:00
Great! Sound is not supported on the free app, only the paid app.
-Chris
Chris-2015
544 Posts
0
July 30th, 2015 08:00
Your auto discovered connection is using RDP as long as you are connecting to a Windows 7 Pro or Windows 7 Ultimate PC. Windows 7 Home does not support RDP, only VNC.
-Chris
mkestes
8 Posts
0
July 30th, 2015 08:00
Yes I have the connection now! I'm not hearing any sound though...is there something else I need to do?
Chris-2015
544 Posts
0
July 30th, 2015 08:00
No, you do not need a manual connection if you already have automatic setup.
What do you mean the controls are missing?
-Chris
mkestes
8 Posts
0
July 30th, 2015 08:00
Thanks so much for all your patience! I'll get the upgrade! Thanks Chris!
mkestes
8 Posts
0
July 30th, 2015 08:00
Yes that's done...diagnostics say everything is good to go, but I still don't see a way to access it from the iPad
Chris-2015
544 Posts
0
July 30th, 2015 08:00
What version of Windows are you running? Is your iPad connected to the same Wi-Fi access point as your PC?
-Chris
Wyse Technology
mkestes
8 Posts
0
July 30th, 2015 08:00
Windows 7 and yes
Chris-2015
544 Posts
0
July 30th, 2015 08:00
Hi Dean,
What version of Windows are you running? On the "My Computers" page does it showed "Discovered Connections" as ON or OFF?
-Chris
Chris-2015
544 Posts
0
July 30th, 2015 08:00
You mentioned auto discovered as well as manual connections. Which one are you having a problem with?