Error 1305.Error Reading From File

Question

Error 1305.Error Reading From File Scenario:Windows 7 Professional 64 bit OS - to be the hostiPad 2 - to be the remote clientISSUE: I cannot load the Pocket Cloud Companion into Windows 7I can RDP into the Windows 7 OS from the iPad 2I am an administrator I have also right clicked on the .msi file to 'run as administrator' to no avail When I go to install the Pocket Cloud Companion in Windows I get an error that says: Error 1305.Error reading from file C:\Users\Myself\AppData\Local\Downloaded Installations\{EF4423F5-8961-4EA1-B985-F9FEB2F6-4DF2}\Pocket Cloud Windows Companion.msi Verify that the file exists and that you can access it. I have verified that it exists and I have extracted the files and run the executables one at a time to see if one was broken. That did not help. I am behind a router, but it seems that the software would have to installed before the router would be an issue, or I would at least be getting a different error if it was the router. Any Ideas? Thanks

Josh-2015 · Answer

Sorry for the inconvenience. Please take a look at Microsoft's knowledge-base for this error and see if any of their methods help resolve the issue for you:

http://support.microsoft.com/kb/258496

Please let me know if this does not help.

Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

Wyse PocketCloud for iOS

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