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Issues Connecting to VMWare View using PocketCloud
Issues Connecting to VMWare View using PocketCloud
I have set up a manual conection to VMware View. When trying to connect I get the following message "PocketCloud Pro VMWare View Connection Failed! Please check your connection settings and try again" I have done lots of research and can't seem to find the problem. I do go through a load balancer. Any help would be appreciated.
Suchitha
925 Posts
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July 28th, 2015 08:00
Hi Nr, Are you able to ping the view server from pinglite app?
Wyse PocketCloud Team
Chris-2015
544 Posts
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July 28th, 2015 08:00
I have set up a manual conection to VMware View. When trying to connect I get the following message "PocketCloud Pro VMWare View Connection Failed! Please check your connection settings and try again" I have done lots of research and can't seem to find the problem. I do go through a load balancer. Any help would be appreciated.
What version of View Server are you connecting to? 4.0, 4.5, 4.6?
nrzimmj
5 Posts
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July 30th, 2015 01:00
View server is 4.5
nrzimmj
5 Posts
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July 30th, 2015 01:00
I have tried to ping the view server and get "no response from host".
nrzimmj
5 Posts
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July 31st, 2015 06:00
I have read the document and that makes sense, but shouldn't using the IP address of the server instead of the name be able to connect?
Chris-2015
544 Posts
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July 31st, 2015 06:00
Please see this article: http://wysetechnologyinc.zendesk.com...nection-failed
Chris-2015
544 Posts
0
July 31st, 2015 07:00
VMware performs a reverse DNS lookup of the IP address. If it's not resolvable then you won't be able to connect.