Were you able to get this resolved? I am running into the same issue with an iPad that will not connect because it is past the number of days, and an Android tablet that is giving the message that the license will expire today.
Our Development Team did some investigating and the outcome is that there is no plan to change this. PocketCloud sends a static HWID to TS for each device. Changing that design to generate something random would allow people to circumvent the Microsoft licensing mechanism. Once the temporary license expires, you must assign a permanent license.
The issue at hand pertains to the App connecting to a Windows Server in Terminal Services mode to which has exhausted all TS CALs.
When a client attempts to connect to Terminal Services, it is assigned a temporary license 'token' from Terminal Server Licensing.
On a Windows PC this token is stored in the registry (HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing ), on a Mac it is stored in a folder (/Users/Shared/Microsoft/RDC Crucial Server Information/).
The Terminal Server identifies the device by it's randomly generated hardware ID (ClientHWID in Windows).
In order to 'renew' the temporary license with the server, this value must be purged. Then the server will identify the client under a new hardware ID and issue a new temporary license.
Josh-2015
1.3K Posts
0
August 12th, 2015 08:00
We do not store license information. If you were to re-install our application, you should still be getting the same error.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
bboere
1 Message
0
August 13th, 2015 02:00
Were you able to get this resolved? I am running into the same issue with an iPad that will not connect because it is past the number of days, and an Android tablet that is giving the message that the license will expire today.
Thanks.
Chris-2015
544 Posts
0
August 13th, 2015 02:00
Hi,
Our Development Team did some investigating and the outcome is that there is no plan to change this. PocketCloud sends a static HWID to TS for each device. Changing that design to generate something random would allow people to circumvent the Microsoft licensing mechanism. Once the temporary license expires, you must assign a permanent license.
-Chris
ivanavich
6 Posts
0
August 13th, 2015 02:00
The issue at hand pertains to the App connecting to a Windows Server in Terminal Services mode to which has exhausted all TS CALs.
When a client attempts to connect to Terminal Services, it is assigned a temporary license 'token' from Terminal Server Licensing.
On a Windows PC this token is stored in the registry (HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing ), on a Mac it is stored in a folder (/Users/Shared/Microsoft/RDC Crucial Server Information/).
The Terminal Server identifies the device by it's randomly generated hardware ID (ClientHWID in Windows).
In order to 'renew' the temporary license with the server, this value must be purged. Then the server will identify the client under a new hardware ID and issue a new temporary license.