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Unable to connect
Unable to connect
Hi
I installed PocketCloud and ultra VNC. I can see my desktop from the iPhone.
When I try to connect it asks for a password, I don't know which.
I tried the gmail password, VNC password, no password
It gives the following message:
Remote Machine Unavailable
the remote machine you are trying to connect to is offline and unavailable
I would appreciate any assistance
Thanks
Dardoc
6 Posts
0
August 6th, 2015 01:00
there is no home page, it runs from the tray
when i right click > properties it gives Auto Discovery Settings
there is no Edit tab
Badhatharry-201
6 Posts
0
August 6th, 2015 01:00
http://www.sevenforums.com/tutorials...-turn-off.html
I turned off the firewall, but that didn't help. The only other thing I was going to try was try to connect manually instead of auto discovery? In case it's an IP address problem? Pressing EDIT next to the connection that appears in the iPad only brings up nickname and password, no host settings available.
Chris-2015
544 Posts
0
August 6th, 2015 01:00
Cool. Sounds like your firewall at work isn't allowing the connection to fully complete. If that's the case then the connection is going to fail over a public IP. You'd have to ask your IT department to forward all VNC requests on port 5900 to your computer. Here are the instructions for a Home router: http://www.wyse.com/products/softwar.../faq.html#RDP4. Happy Holidays!
-Chris
Chris-2015
544 Posts
0
August 6th, 2015 01:00
Do you have the PocketCloud Companion installed?
Dardoc
6 Posts
0
August 6th, 2015 01:00
ok, new problem....
I can write in English only through the iPhone,
how do I define other languages?
Badhatharry-201
6 Posts
0
August 6th, 2015 01:00
Creating a new manual connection using private IP's solves it. Does that mean I can't use auto discovery? I'll try later to connect remotely over public IP and hopefully that will work. I'll check back in later on, but thanks for your help.