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34227
June 15th, 2015 06:00
Dual monitors and Server configuration
Dual monitors and Server configuration
Hello
We bought several Wyse R10L (Firmware 7.122) from another company. We can establish a remote connection but the device is not configured for dual monitors. It stretches the picture from one monitor to another. From what I have found on the internet I need to configure a DHCP and a FTP Server on Server. On that server the ini File will be installed from which the Wyse device will pull its configuration. The server I want to use has a Windows Server 2012. Can someone please send me a detailed guide for the complete installation and configuration. I don't have much experience with servers and it’s the first time that I am working with a Wyse device. I also want to install additional applications on the Wyse device (Skype, Internet Explorer, Chrome etc.).
Kind regards
Ivica1987
3 Posts
0
June 15th, 2015 06:00
We have about between 20 to 30 devices (R10L, V10L and C10LE). How much will Software Maintenance Contract all together cost? Can we for test purposes buy a Software Maintenance Contract for only one device. Since our company is located in Switzerland can someone please send me the local contact number.
sience
1 Message
0
June 15th, 2015 06:00
I can not find the firmware 8.0_508 on https://support.wyse.com. Where do I get the firmware 8.0_508 for the Wyse D10DP?
Rmontalvo1
623 Posts
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June 15th, 2015 06:00
You may want to upgrade the firmware. Current version is 8.0_508
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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Ivica1987
3 Posts
0
June 15th, 2015 06:00
I connected the Wyse device with the ftp server. I can see that the Global INI is showing the wnos.ini file from the ftp server. On the wnos.ini I defined the multimonitor setup for RDP but its not showing what I wanted. The RDP is opening on one monitor but I need it to open on two monitors without the picture being stretched across the second monitor. An error is showing on the Event log:
drive.google.com/.../0B30...ew
drive.google.com/.../0B30...ew
and the ini file:
drive.google.com/.../0B30...ew
As an example the file server path is: 111.111.11.11/WYSE
The firmware version is 7.1_122.
I would appreciate any help
Rmontalvo1
623 Posts
0
June 15th, 2015 06:00
The firmware upgrade requires a Software maintenance Contract. Contact our Inside Sales department at 1-800-800-9973 for details and pricing.
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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Rmontalvo1
623 Posts
0
June 15th, 2015 06:00
Ivica1987,
For Dual Monitor support, please review the articles available on our knowledge base at www.wyse.com/manuals and search for "dual monitor" and you will get the requirements and instructions.
WTOS is a closed operating system and you cannot install any software on them. You will need to install the software on the file server.
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
[SIGPIC][/SIGPIC]
Mmusante-2015
9 Posts
0
June 15th, 2015 09:00
Take a look at this MS patch KB2984972. If your Remote Desktop Session Host has this patch it may cause the issue you are describing.