2 Posts

June 23rd, 2015 07:00

It is hardware error. Take out Dimms and cpu or any other hardware which is possible. Then clean them and put them back. I had the same problem and i did that and now system is working fine

1 Message

June 25th, 2015 15:00

Hi all,
My first post and quite a newbie to Thin Clients and Wyse. Jst piggy-backing this question as have experienced the same issue with a number of our Wyse terminals. Excuse my ignorance but where can I get a copy of the WTOS to solve this issue??

Thanks in advance!

7 Posts

June 25th, 2015 15:00

Hmmm, the R10L is new, I was configuring/testing it before handing to the end users, I do no want to void the warranty by opening the case and touch something inside.

7 Posts

June 25th, 2015 15:00

Ok, I have solved, had to create a USB Key and reinstall WTOS from that.

THX all.

7 Posts

June 25th, 2015 15:00

I had to open a tiket on the online support, the assistance gave me instructions to download the necessary files and procedures.

1 Message

June 25th, 2015 15:00

Quote Originally Posted by MrGreco View Post

Hmmm, the R10L is new, I was configuring/testing it before handing to the end users, I do no want to void the warranty by opening the case and touch something inside.
Did your problem have been solved?

7 Posts

June 25th, 2015 15:00

Quote Originally Posted by BradfordOwen View Post
Did your problem have been solved?

Not yet, I asked the official support and I'm waiting for an answer.

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