HDD Diagnostic error code failure: 2000-0142

Question

So my pop's pc has been acting out lately. So I ran a diagnostics test to find out what the problem was. Turns out it was a 2000-0142. I know this problem is not solvable, and the only way is that you have to buy a new HDD to resolve this. BUT, I am not sure if the HDD can still be connected as an external HDD and take the files inside it, because my pop's 8-year long documents are in there. This is really important to him and he'd like it to be working again.  If there is any other solutions of 2000-0142 or connecting a 2000-0142'd HDD to my pc that I don't know about, please let me know and I'll try anything out to bring it back to life.  Things I tried: Reset pc (said that it cannot be completed) Run it back to previous Win 10 Version (Cannot be completed) So basically when Dell pc's are unsuccessful to reboot, there is a menu that pops up after 3 tries. I've tried every button in there and said that it cannot be completed.  Thank you for your time and help.

ejn63 · Accepted Answer

If the system will still recognize the drive, try connecting it (externally if necessary) to a working system -- see what you can still read.

If you can't read the drive at all, then it's a matter of deciding the value of the data against the cost of data recovery.

Mary G · Answer

Check the sata cable connection to the motherboard board before giving up.

XPS Desktops

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