Version 17 is the current version. Installing the driver DOES NOT make older chipset work with optane. Installing the driver DOES NOT create an optane M2 module out of thin air. Enabling optane without an actual module will produce an error.
System Requirements
You will need a compatible motherboard with an available M.2 open slot.
Currently Intel’s Z270, H270 & B250 chipsets support Intel Optane Memory.
Typically, all the chipsets mentioned above which support the 7th Generation Core processors or later which means WINDOWS 10 only.
1) Intel RST and the Optane functionality came installed and were functioning properly.
2) I started getting netio.sys BSODs; during investigation of that problem, I note the Optane memory problem (could not enable, no module installed). I have no idea when or why that happened
3) I reset the PC to factory-delivered state after all other attempts at fixing netio.sys BSOD failed
4) PC running normally now, but Optane not enabled/no module installed
5) SupportAssist will not install as it thinks newest version is installed and is NOT.
RoHe
10 Elder
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45.2K Posts
0
September 26th, 2019 11:00
You need to post the exact PC model and version of Windows.
Did you recently update BIOS, either via SupportAssist or manually?
Is BIOS set to RAID?
RoHe
10 Elder
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45.2K Posts
0
September 26th, 2019 18:00
And read this too.
You may have to update the iRST driver to revision 15.5.2.1054 or above...
speedstep
9 Legend
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47K Posts
0
September 27th, 2019 07:00
Version 17 is the current version. Installing the driver DOES NOT make older chipset work with optane. Installing the driver DOES NOT create an optane M2 module out of thin air. Enabling optane without an actual module will produce an error.
System Requirements
https://downloadcenter.intel.com/download/29007/Intel-Rapid-Storage-Technology-Intel-RST-User-Interface-and-Driver
SetupRST.exe
Windows 10, 32-bit*
Windows 10, 64-bit*
Windows Server 2016*
Language: English
Size: 22.16 MB
MD5: 5f8ed0535211826afec73f9c3198c6aa
SetupOptaneMemory.exe
Windows 10, 64-bit*
Language: English
Size: 73.07 MB
MD5: 456a48399e583622aded654ac59690bb
f6flpy-x64.zip
Windows 10, 64-bit*
Language: English
Size: 4 MB
MD5: f323e7558553d7268a2b0724e74b5e68
Older Versions
gdof15
1 Rookie
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27 Posts
0
September 27th, 2019 07:00
Oh, and Intel tech support went through installs and config checks of thos same files you sent (as did I before connecting with Intel.
Intel said to get with dell and inquire about Bios config to fix the Optane problem
gdof15
1 Rookie
•
27 Posts
0
September 27th, 2019 07:00
1) Intel RST and the Optane functionality came installed and were functioning properly.
2) I started getting netio.sys BSODs; during investigation of that problem, I note the Optane memory problem (could not enable, no module installed). I have no idea when or why that happened
3) I reset the PC to factory-delivered state after all other attempts at fixing netio.sys BSOD failed
4) PC running normally now, but Optane not enabled/no module installed
5) SupportAssist will not install as it thinks newest version is installed and is NOT.
speedstep
9 Legend
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47K Posts
0
September 27th, 2019 08:00
This is not the psychic friends network.
Without model number and part number of the parts inside there is no help.
Changing bios settings or Software Settings Does not make optane available if you don't actually have an optane module.
gdof15
1 Rookie
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27 Posts
0
September 27th, 2019 09:00
1) re-read the original post, slowly, at least twice.
2) It was working correctly--the module is missing now and doesn't work
3) Further post said all versions are current inasmuch as Dell's site is correct.
4) resist the temptation to be of no help and go surf your porn sites.
speedstep
9 Legend
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47K Posts
0
September 27th, 2019 09:00
No Dell model number listed.
No OS version listed
No optane model and part number listed.
Software does not change bios settings so other than the driver there isnt anything to fix.
No INTEL RST driver version listed.
There are conflicts with 1903 and earlier versions of Intel RST.
Intel® Optane™ Pinning Explorer Extension and Dell Support assist have specific errors.
If nothing was changed in the bios there may be other issues with corruption that require reinstall of both the OS and the module.
https://www.dell.com/support/article/us/en/04/sln318140/windows-10-may-2019-update-build-1903-fails-to-install-due-to-an-out-of-date-intel-rapid-storage-technology-rst-driver?lang=en
BAD POOL CALLER:
STOP 0x000000C2
Version 1507 (Original 2015 Release)
Version 1511 (November 2015 Update)
Version 1607 (Anniversary 2016 Update)
Version 1703 (Creators 2017 Update)
Version 1709 (Fall 2017 Creators Update)
Version 1803 (April 2018 Update)
Version 1809 (October 2018 Update)
Version 1903 (May 2019 Update)
https://downloadcenter.intel.com/download/29007/
Systems running older driver versions 15.x and 16.x and 17.0 should update to the latest version.
SetupRST.exe
Windows 10, 32-bit*
Windows 10, 64-bit*
Windows Server 2016*
Language: English
Size: 22.16 MB
MD5: 5f8ed0535211826afec73f9c3198c6aa
SetupOptaneMemory.exe
Windows 10, 64-bit*
Language: English
Size: 73.07 MB
MD5: 456a48399e583622aded654ac59690bb
f6flpy-x64.zip
Windows 10, 64-bit*
Language: English
Size: 4 MB
MD5: f323e7558553d7268a2b0724e74b5e68
Older Versions
gdof15
1 Rookie
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27 Posts
0
September 27th, 2019 09:00
"not the psychic network". Thanks for insult, jackass.
I'll seek help from someone who actually understands computing and doesn't hide behind his keyboard.