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Steverinoxyz

1 Rookie

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4 Posts

59641

February 1st, 2018 09:00

XPS 8700, power button does not work

I have read some of the posts and have some progress.  Currently my power button will not turn on the system.

If I unplug the power cord and press the button for 10 seconds, then plug the cord back in , it will start.  However, so far I have to do that every time I want to turn on my PC.

Ideas?

GuillaumeCdB

1 Rookie

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15 Posts

May 8th, 2021 03:00

My Dell XPS 8000 is running just fine now.

  1.  I replaced the PSU and the desktop started up again.  So, indeed, the original PSU was defective.
  2.  I cleaned the NVIDIA Geforce GTS 240 video card: I removed the protective cover and noticed a pile of dust between de cooling fins.  The dust apparently was the cause of a 'noisy' desktop.
  3.  The Power ON/OFF button was not the problem.
  4.  I started the desktop from one HDD only and have my original desktop and all files back, albeit not in RAID 1 configuration (which I wanted to discard anyway).

I cannot confirm that the clogged video card was the cause of the PSU going defective and/or of the monitor going into Power Safe Mode (PSM) without being able to 'wake' it up again.

freniere

1 Message

January 12th, 2023 13:00

Your solution has worked every time since discharging whatever electricity was preventing boot up. 

Thanks for sharing this solution.

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