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August 15th, 2018 16:00

XPS 8910 & Windows 10

Some questions I had bare in mind.

1) What is lost when you reinstall Windows 10?

2) Is SupportAssist legit or is it some bloatware that dell provided

3) Can I transfer windows 10 to another PC if my license is digitally linked to my microsoft account?

2 Intern

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732 Posts

August 15th, 2018 17:00

1> Nothing unless you have more than win 10 on it originally.

2> It's legit

3> According to others no, but I wonder about that too.

8 Posts

August 16th, 2018 11:00


@546insp wrote:

1> Nothing unless you have more than win 10 on it originally.

2> It's legit

3> According to others no, but I wonder about that too.


What about drivers? Are they all deleted?

10 Wizard

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August 16th, 2018 12:00


@Timothyl wrote:

Some questions I had bare in mind.

1) What is lost when you reinstall Windows 10?

2) Is SupportAssist legit or is it some bloatware that dell provided

3) Can I transfer windows 10 to another PC if my license is digitally linked to my microsoft account?


1. Depends if you OverLay/Upgrade or Clean-Install. There is also the "Windows Reset" feature.

https://www.dell.com/community/Alienware-Desktops/M-2-NVMe-bootable-options/td-p/6073037

Backups of data-files are a good thing. :Smile: Also, you should have your program-installers and serial-keys handy.

https://www.dell.com/community/Alienware-General/Alienware-Aurora-R1-Windows-10-Pro-Upgrade-Smooth-sailing-so-far/td-p/5512004

2. Personally, I think the answer to both questions is "Yes"

https://www.dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/m-p/6095405/highlight/true#M3971

3. Not officially and stay 100% legit. Officially, OEM Windows licenses are tied to the original hardware and motherboard.

A suggestion is to keep the XPS-8910 running (as secondary machine) or gifted, sold, etc.

A new pre-built will come with a Windows-10 license anyway. If doing a Windows-based custom-build this time, you should purchase a Windows license for it.

12 Elder

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August 16th, 2018 16:00

"Generally, an end user can upgrade or replace all of the hardware components on a computer—except the motherboard—and still retain the license for the original Microsoft OEM operating system software. If the motherboard is upgraded or replaced for reasons other than a defect, then a new computer has been created.

Microsoft OEM operating system software cannot be transferred to the new computer, and the license of new operating system software is required. If the motherboard is replaced because it is defective, you do not need to acquire a new operating system license for the PC as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent, as defined by the manufacturer's warranty."

https://answers.microsoft.com/en-us/windows/forum/all/ive-changed-my-laptop-motherboard-whats-needed...

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