XPS 8920, Kernel Security Check Failure

Question

Hello everyone, I just added 16gb RAM (2x8gb) to my Dell XPS 8920 (originally having 8gb RAM) so now I have total of 24 GB.  But after installation I kept getting  intermittent Windows error displaying: 'Your PC Ran into a problem and needs to restart .....'   At the bottom of the message there is a Stop Code:  Kernel Security Check Failure.    I got this error intermittently once in a while after adding the new memory.   The memory added was 2X8GB (16gb) Crucial Ballastix Sports DDR4 2400 mhz I got from Amazon. https://www.amazon.com/gp/product/B06XJ6629Z/ref=ppx_yo_dt_b_asin_title_o00_s00 The PC originally has 8GB Ram:  Slot 1: 4GB,  Slot 3: 4GB. After I added the memory the configuration is: Slot1: 4GB,  Slot 2: 8GB,  Slot 3: 4GB,  Slot 4: 8GB. is this configuration ok ? Do you think the Kernel Check Failure is because of the new memory having some faults in it?  I ran the Windows Memory Diagnostic at boot up but it didn't find any errors.  I don't know what causing the issue,  or may be this memory is not compatible with my PC ? After adding the memory the System Information does show I have 24GB.   Thanks

StrikeEagleZ28 · Accepted Answer

I uninstall these Ballistix memory modules this morning and no more BSOD errors, PC back to working normally. Weird things is that while these memory modules was installed on my PC and getting BSOD, I ran Windows Memory Diagnostic tools several times and it did not find any errors. Returning these memory back to Amazon.

StrikeEagleZ28 · Answer

some more information about my PC: Dell XPS 8920 Processor: i7 Original factory installed memory is DDR4 2400 Mhz Windows 10 64 bit with latest updates.

StrikeEagleZ28 · Answer

tonight my PC crashed twice with the message "Your PC Ran into a problem and needs to restart ....."

One time with the stop code: "System Thread Exception Not handled"

The other time with the stop code: "Memory Management"

XPS Desktops

Was this post helpful?