LawrenBryan
1 Copper

XPS 8930, BIOS 1.1.3 failed, no recovery

Dell, Community, 

I updated my system to 1.1.3 on my XPS as recommended by DELL system support. And after doing so the system errors on startup to 3 led blinking lights and then 6 led blinking lights. How do I recover from this? XPS-8930-SE-i7-8700K

The system does not show the DELL splash screen or any options to enter the BIOS as it immediately goes to the led blinking light as mentioned above. 

Bryan

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5 Replies
7- Thorium

Re: XPS 8930 BIOS 1.1.3 - FAILED BIOS UPDATE - NO DELL RECOV

Here is the Dell BIOS recovery procedures. One of these should get you back

https://www.dell.com/support/article/us/en/19/sln300716/bios-recovery-options-on-a-dell-pc-or-tablet...

If you are unsuccessful, here is the Dell policy for repair (new motherboard) on a failed BIOS upgrade

https://www.dell.com/community/Product-and-Support-Issues/Dell-Policy-BIOS-breaks-motherboard-CMOS/m...



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

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Member of Nashville based R.O.P.E.

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LawrenBryan
1 Copper

Re: XPS 8930 BIOS 1.1.3 - FAILED BIOS UPDATE - NO DELL RECOV

Tried this and without any luck, and currently on the phone with support. Is CTRL / ESC the only two keys or is there other keys to be used? Does the USB drive need to be bootable? I've even tried to boot off my Windows 10 recovery drive without any luck. 

Bryan

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7- Thorium

Re: XPS 8930 BIOS 1.1.3 - FAILED BIOS UPDATE - NO DELL RECOV

3,6 blinks means "Recovery image not found" on the hard drive. So your only option will be recovery from USB.

Did you follow the instructions to reformat the USB stick as FAT32, copy the BIOS file onto it and rename that file as BIOS_IMG.rcv ?

You need to connect the USB to the PC before you power it on, power on, and press/hold both Ctrl and Esc until the recovery page appears.

Ron

   Forum Member since 2004
   I am not a Dell employee

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Tesla1856
6 Thallium

Re: XPS 8930 BIOS 1.1.3 - FAILED BIOS UPDATE - NO DELL RECOV


@fireberd wrote:

 

If you are unsuccessful, here is the Dell policy for repair (new motherboard) on a failed BIOS upgrade

https://www.dell.com/community/Product-and-Support-Issues/Dell-Policy-BIOS-breaks-motherboard-CMOS/m...


Customers can use this link instead:

https://www.dell.com/community/Customer-Care-Wiki/Dell-Policy-BIOS-update-breaks-motherboard-CMOS/ta...

 


Registered Microsoft Partner and Apple Developer
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Tesla1856
6 Thallium

Re: XPS 8930 BIOS 1.1.3 - FAILED BIOS UPDATE - NO DELL RECOV


@LawrenBryan wrote:

1. Tried this and without any luck, and currently on the phone with support. Is CTRL / ESC the only two keys or is there other keys to be used?

2. Does the USB drive need to be bootable?

3. I've even tried to boot off my Windows 10 recovery drive without any luck. 

Bryan


1. Keep trying. Sounds like it's not completely bricked because it knows it needs a new BIOS loaded.

2. Follow the directions.

3. Not until BIOS is fixed.

 


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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