Unsolved

5 Posts

1024

November 15th, 2021 06:00

XPS 8930, Boot option priority changes after reboot.

Hello all,

I'm having issues with several XPS 8930.

Currently doing some testing on just one of them. The pc is connected to 2 monitors and a projector via hdmi and DP.

At random intervals the boot priority changes after reboot. I leave it set at #1windows boot manager #2 ipv4, #3 ipv6  and after reboot the setting changes to #1 ipv4, #2 ipv6 and #3 windows boot manager.

I would love to hear some suggestions on what may cause this issue.

BTW, the time and date of the pc isn't affected.

Also I've tried to dissemble ipv4 and ipv6.



Best regards,

Paul.

12 Elder

 • 

45.2K Posts

 • 

172.6K Points

November 15th, 2021 11:00

Still might be the motherboard battery. Nowadays, Windows automatically sync's the PC's date/time at a Microsoft server when you go on line, so you probably won't ever see the wrong date/time...

Cheap/easy enough to replace the CR2032 battery (~$2). Replace it in one of these PCs, and if it solves the problem...

5 Posts

November 17th, 2021 06:00

Ron,
Thank you for your reply. Changing the battery did not help fix the issue.
We have change the m.2 ssd for a regular ssd and so far no issues.
Others suggestions are welcomed.

Regards,
Paul.

12 Elder

 • 

45.2K Posts

 • 

172.6K Points

November 17th, 2021 12:00

Have you tried disabling the boot options for IPv4 and IPv6? Don't remember exactly which BIOS screen has that option, but I've disabled both of those boot options on my XPS 8930.

Did you clear BIOS after removing old battery by pressing/holding PC's power button for ~30 sec before installing the new battery?

Is BIOS set to RAID or AHCI? (Don't change it!)

Is Load Legacy Options ROM enabled or disabled?

Is Secure Boot enabled?

Is TPM enabled?

Is this a Samsung M.2 NVME SSD?

6 Operator

 • 

3.2K Posts

November 17th, 2021 16:00

@P4ulM You stated you changed the M.2 SSD for a regular SSD. Did you remove the M.2 SSD or reinitialize the M.2 SSD? I am concerned you may have two bootable drives in your PC. Also make sure your regular SSD is connected the SATA0. 

If your settings change to ipv4, ipv6, Windows Boot Manager it should take a long time to boot because it is looking to boot from a device on your network which it is not likely to find. One possibility is that your PC can't find the regular SSD so it changed the order looking to the network. If your PC can't find the regular SSD it is possible you have an intermittently bad SSD or cable connection to the SSD.Did you have this problem with the M.2 SSD? 

No Events found!

Top