The Wave Maxx Audio is an "enhancement" to the Realtek sound. I don't have that on my home built so I can't say what settings are available. As far as Realtek driver, I haven't seen anything on the tenforums.com about any particular version causing these problems. I'm using the generic Realtek driver direct from Realtek with my desktop (that is also used for my recording studio system). I have an ASUS supplied "Sonic Studio 2" which does the same thing as Maxx Audio. I have it set to basic settings, no "enhancements" since I use my PC audio to check my recording studio mixes (how they sound on PC audio) and don't want any enhancements.
If you can temporarily disable Maxx Audio that would be the first thing to do.
"Refresh" the Realtek audio is another thought. Go to the Device Manager and uninstall the Realtek audio but DO NOT uninstall the driver. Restart Windows and when Windows starts it will detect and reinstall Realtek. This fixes a lot of flakey problems.
If neither of these help, you can try either the Realtek driver direct from Realtek (High definition codecs) or the one listed on the Dell downloads.
What is it distorted on? Speakers (and what type)? Headphone audio? What is the audio source? Are you using HDMI audio?
More questions than answers.
But to answer the driver question, I wouldn't install an earlier version and I doubt the driver is the problem.
Thanks
Distortion is on speakers and headphones. Audio source is any sound generated by the PC from any program. Not using HDMI as my display is old and has no port.
I am using an Altec Lansing speaker system I have had for years. It was working with my old PC which was just replace with this new XPS8930. I have read several reviews about this system that have said there are audio problems. One reviewer said he fixed the problem by adjusting the settings of Wave MaxxAudioPro. I haven't a clue about how to do that. Another said he fixed the problem by downgrading the Realtek driver.
I asked about the driver because a according to the date of release the one with the lower version is 2 months newer.
Thanks, fireberd, deleting Realtek and restarting fixed my problem. At first, the WaveMaxx Audio was disabled upon restarting. I used my Nvidia driver to test the speakers and all worked well, where they didn't even peep before. Then restarted WaveMaxx Audio, and everything still worked. Didn't notice any difference with whether WaveMaxx was running or not. Then again, I am not an audiophile and likely wouldn't notice anyway.
fireberd
9 Legend
•
33.4K Posts
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September 10th, 2018 03:00
The Wave Maxx Audio is an "enhancement" to the Realtek sound. I don't have that on my home built so I can't say what settings are available. As far as Realtek driver, I haven't seen anything on the tenforums.com about any particular version causing these problems. I'm using the generic Realtek driver direct from Realtek with my desktop (that is also used for my recording studio system). I have an ASUS supplied "Sonic Studio 2" which does the same thing as Maxx Audio. I have it set to basic settings, no "enhancements" since I use my PC audio to check my recording studio mixes (how they sound on PC audio) and don't want any enhancements.
If you can temporarily disable Maxx Audio that would be the first thing to do.
"Refresh" the Realtek audio is another thought. Go to the Device Manager and uninstall the Realtek audio but DO NOT uninstall the driver. Restart Windows and when Windows starts it will detect and reinstall Realtek. This fixes a lot of flakey problems.
If neither of these help, you can try either the Realtek driver direct from Realtek (High definition codecs) or the one listed on the Dell downloads.
Realtek direct
fireberd
9 Legend
•
33.4K Posts
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September 9th, 2018 14:00
What is it distorted on? Speakers (and what type)? Headphone audio? What is the audio source? Are you using HDMI audio?
More questions than answers.
But to answer the driver question, I wouldn't install an earlier version and I doubt the driver is the problem.
MagicBob58
1 Rookie
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11 Posts
0
September 10th, 2018 01:00
Thanks
Distortion is on speakers and headphones. Audio source is any sound generated by the PC from any program. Not using HDMI as my display is old and has no port.
I am using an Altec Lansing speaker system I have had for years. It was working with my old PC which was just replace with this new XPS8930. I have read several reviews about this system that have said there are audio problems. One reviewer said he fixed the problem by adjusting the settings of Wave MaxxAudioPro. I haven't a clue about how to do that. Another said he fixed the problem by downgrading the Realtek driver.
I asked about the driver because a according to the date of release the one with the lower version is 2 months newer.
MagicBob58
1 Rookie
•
11 Posts
0
September 11th, 2018 07:00
Thanks, fireberd, deleting Realtek and restarting fixed my problem. At first, the WaveMaxx Audio was disabled upon restarting. I used my Nvidia driver to test the speakers and all worked well, where they didn't even peep before. Then restarted WaveMaxx Audio, and everything still worked. Didn't notice any difference with whether WaveMaxx was running or not. Then again, I am not an audiophile and likely wouldn't notice anyway.
Thanks again
Bob