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March 6th, 2021 04:00
XPS 8930, restart issues
Hi, I have a Dell XPS 8930 Desktop computer with windows 10, 16gb RAM and 1TB hard drive, Intel Core i5-9400 CPU 2.90 GHz
-- The issue I'm having is that the restart function doesn't seem to be working properly. Whenever i click restart, it goes to the restarting page, and is loading, often times it will keep loading forever and will not actually shut down the computer to restart it. I often have to push the power button to turn it off and then turn it back on. It seems like the shutdown function works fine, if i click shutdown it usually has no problem shutting down, but when i try to restart it doesnt seem to be able to actually restart, I hope that makes sense.
I'm getting no error messages
--- Another big issue that has cropped up is when the computer starts back up, it has to repair the C Drive? but I don't know what keeps prompting this issue, and why it keeps needing to repair the drives upon startup.
This issue is frustrating since this computer is relatively new and I dont get why its having these kinds of issues. Is there anything i can do to fix this?
Vic384
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March 6th, 2021 06:00
@cryptolucius I would try repairs using the Deployment Image Servicing (DISM) and Management tool and the System File Checker (SFC) tool.
From a Command Prompt (Run as administrator) run:
DISM.exe /Online /Cleanup-Image /Restorehealth
and when that completes, run
sfc /scannow
RoHe
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March 6th, 2021 12:00
@cryptolucius And if what @Vic384 suggested doesn't help, try disabling Fast Startup in Win 10:
Tesla1856
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March 6th, 2021 18:00
a. Whenever i click restart, it goes to the restarting page, and is loading, often times it will keep loading forever
b. will not actually shut down the computer to restart it. I often have to push the power button to turn it off and then turn it back on.
c. Another big issue that has cropped up is when the computer starts back up, it has to repair the C Drive?
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All of these items point to a bad or failing C-drive.
You can use software like Crystal DiskInfo or PassMark DiskCheckup to read it's SMART status.
If you must replace it, I suggest a SSD.