Even though no problems were detected in diagnostics, it sure has the symptoms of a failed HDD. Did diagnostics report no hard drive found? And SATA should be set to AHCI.
@Dom_ Are you sure the USB you created is bootable? Can you try the bootable USB on another computer? Did you use Microsoft's Media Creation Tool? Did you insert the USB into the USB port before trying to boot the computer? Have you tried booting the USB from the F12 Boot Menu? With regards to the SATA operation setting in the BIOS, Dell normally sets this to RAID at the factory.
Ive already disconnected the hdd and all that is left is my ssd, is it reasonable to assume that its my ssd's fault, yes diagnostics didnt detect a hard drive and ahci is already selected
yes it works on my laptop and used media creation tool, yes it was inside the port before i booted it every time, and yes i booted it from the f12 menu and even rearranged it in bios so itd boot off the usb first
JOcean
9 Legend
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12.6K Posts
0
October 24th, 2021 04:00
Even though no problems were detected in diagnostics, it sure has the symptoms of a failed HDD. Did diagnostics report no hard drive found? And SATA should be set to AHCI.
Vic384
4 Operator
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3.2K Posts
0
October 24th, 2021 09:00
@Dom_ Are you sure the USB you created is bootable? Can you try the bootable USB on another computer? Did you use Microsoft's Media Creation Tool? Did you insert the USB into the USB port before trying to boot the computer? Have you tried booting the USB from the F12 Boot Menu? With regards to the SATA operation setting in the BIOS, Dell normally sets this to RAID at the factory.
Dom_
3 Posts
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October 24th, 2021 20:00
Ive already disconnected the hdd and all that is left is my ssd, is it reasonable to assume that its my ssd's fault, yes diagnostics didnt detect a hard drive and ahci is already selected
Dom_
3 Posts
0
October 24th, 2021 20:00
yes it works on my laptop and used media creation tool, yes it was inside the port before i booted it every time, and yes i booted it from the f12 menu and even rearranged it in bios so itd boot off the usb first
Vic384
4 Operator
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3.2K Posts
0
October 25th, 2021 06:00
@Dom_ It seems that you are doing everything correctly; the only other thing I can think of to try is to use Dell's OS Recovery Tool: https://www.dell.com/support/home/en-us/drivers/osiso/recoverytool/wt64a