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Last reply by 09-27-2022 Unsolved
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XPS 8950, Video_Scheduler_Internal Error

XPS 8950

So I've been having a couple of problems with the XPS 8950 and I don't think it's hardware related but due to drivers and maybe a few other things. My problems are

1. My fan starts out super loud in beginning of the computer booting up but then comes down, I'm unsure what this.

2. My computer will sometimes go hours but then randomly blue screen giving me Video_Scheduler_internal error. I have already tried reinstalling the graphics card driver a couple of times, but this is not it. The error message points to dxgmms2 being the problem. Help would be appreciated, I don't want to reinstall windows. 

3. I also get this weird buzzing noise sometimes it lasts maybe half a second but only comes and goes maybe once every 15 mins

EDIT: Also to note I did reinstall my graphics driver and it worked for like maybe 4-5 days without a BSOD but then it started giving me that error again which is bizarre. 

EDIT2: Quick update, I reinstalled the BIOS and the fan didn't run explosively on startup. 


VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted in a condition that video scheduler can no longer progress. Any other values after parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000002, The driver failed upon the submission of a command.
Arg2: ffffffffc000000d
Arg3: fffff508c2b107f0
Arg4: ffffa78aa5fbe5a0

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2624

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 17556

Key : Analysis.Init.CPU.mSec
Value: 827

Key : Analysis.Init.Elapsed.mSec
Value: 13838

Key : Analysis.Memory.CommitPeak.Mb
Value: 108

Key : WER.OS.Branch
Value: co_release

Key : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z

Key : WER.OS.Version
Value: 10.0.22000.1


FILE_IN_CAB: 090122-7890-01.dmp

BUGCHECK_CODE: 119

BUGCHECK_P1: 2

BUGCHECK_P2: ffffffffc000000d

BUGCHECK_P3: fffff508c2b107f0

BUGCHECK_P4: ffffa78aa5fbe5a0

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
fffff508`c2b106a8 fffff802`6574529a : 00000000`00000119 00000000`00000002 ffffffff`c000000d fffff508`c2b107f0 : nt!KeBugCheckEx
fffff508`c2b106b0 fffff802`81072318 : 00000000`0000000f 00000000`00000000 00000000`00000000 ffffa78a`a5fbb000 : watchdog!WdLogSingleEntry5+0x39aa
fffff508`c2b10740 fffff802`810e502d : ffffa78a`00000000 ffffa78a`a5fbe5a0 ffffa78a`a5ea5000 ffffa78a`ab5410d0 : dxgmms2!VidSchiSendToExecutionQueue+0x1b2a8
fffff508`c2b10910 fffff802`810fe4ba : ffffa78a`ab5410d0 ffffa78a`a5ea5000 00000000`00000000 ffffa78a`a5f0c760 : dxgmms2!VidSchiSubmitPagingCommand+0x2ed
fffff508`c2b10aa0 fffff802`810fe32a : ffffa78a`a5ea5400 fffff802`810fe260 ffffa78a`a5ea5000 ffffa78a`a5f10400 : dxgmms2!VidSchiRun_PriorityTable+0x17a
fffff508`c2b10af0 fffff802`4f9304b5 : ffffa78a`a5f10480 fffff802`00000001 ffffa78a`a5ea5000 006fe47f`bd9bbfff : dxgmms2!VidSchiWorkerThread+0xca
fffff508`c2b10b30 fffff802`4fa1be24 : ffffcc80`4f6fb180 ffffa78a`a5f10480 fffff802`4f930460 a1480000`00043040 : nt!PspSystemThreadStartup+0x55
fffff508`c2b10b80 00000000`00000000 : fffff508`c2b11000 fffff508`c2b0a000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME: dxgmms2!VidSchiSendToExecutionQueue+1b2a8

MODULE_NAME: dxgmms2

IMAGE_NAME: dxgmms2.sys

IMAGE_VERSION: 10.0.22000.832

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 1b2a8

FAILURE_BUCKET_ID: 0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidSchiSendToExecutionQueue

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {9a11bf9c-270e-962e-7a82-3efdab93c10e}

Followup: MachineOwner

Replies (9)
8 Platinum
528


@Tehdemon wrote:

XPS 8950

2. My computer will sometimes go hours but then randomly blue screen giving me Video_Scheduler_internal error. I have already tried reinstalling the graphics card driver a couple of times, but this is not it. The error message points to dxgmms2 being the problem. Help would be appreciated, I don't want to reinstall windows. 

 


Does your XPS-8950 only have the on-board Intel GPU, or does it also have a dedicated video-card installed?

When you run DxDiag, do all the tabs report "No Problems Found" ?


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
518

Thanks for replying. It has the GTX 3060 TI. So far since I've updated the BIOS and a couple drivers it hasn't had the problem yet but I'm still waiting to see. However there is still the slight buzzing sound kinda like a static noise. When I updated the BIOS it mustive fixed the fan problem because I never adjusted settings in the bios. Yea I ran DXDIAG and a couple other programs to see if there problems and none showed. 

Some of the things I've done:

-SFC /scan now

-Ran a memory problem none were found with the diagnostic

- I did uninstall and reinstalled the driver however maybe it wasn't done properly? It did stop the problem for like 3-4 days then it occurred again. 

 

10 Diamond
514

@Tehdemon  Just to clarify...Did you mean RTX 3060 Ti? And is your monitor connected to the video card or to the onboard Intel Graphics port on the XPS 8950?

Have a read here and here to see if there's anything helpful... 

And you may want to run Display Driver Uninstaller (free) to make sure you remove the existing NVidia driver completely, before installing another video driver.

Ron

  Forum Member since 2004
  I am not a Dell employee

511

O sorry yea it's the RTX 3060 TI and yea it's connected to the video card. 

501


@Tehdemon wrote:

XPS-8950

it's the Nvidia RTX-3060 TI and yeah, it's connected to the video card. 


Cool. Here is your current Nvidia WHQL driver.

https://www.nvidia.com/Download/driverResults.aspx/192967/en-us/

When you install it (in the installer) , click the little box to do a complete "clean install".

After it finishes, do a reboot.

Set these like this:

Windows-11 Game-Mode is On (Enabled).
Windows-11 in Settings/Display/Graphics
- Locked these to High Performance (ie. the Nvidia Graphics card) ... for Steam, Fallout-76, etc.
- Also any programs and Apps that are graphics extensive. 
Windows-11 in Settings/Display/Graphics/Change Default Graphics Settings
- Hardware Accelerated GPU Scheduling (HAGS) is DISABLED


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
481

Hmm so what about the weird static noise I hear every so often? It's like super short and lasts maybe half a second. Is it a sound driver issue?

10 Diamond
476

@Tehdemon  Are you using audio over HDMI (or DP) via your NVidia video card ,or Realtek Audio from rear audio ports on PC?

Ron

  Forum Member since 2004
  I am not a Dell employee

413

I'm using the rear ports or realtek

412

Alrighty I did this just gotta see if it happens again. I remember doing the reinstall a while ago and then my computer was fine for 4-5 days then it happened. I'll update back to see if it re-occurs

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