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7 Posts
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May 31st, 2019 04:00
XPS One A2010, bios upgrade
I'm posting this here because the previous threads regarding this matter are read only.
It seems there where multiple occasions with users are unable to flash the bios for the XPS One A2010. For me this was also the case.
My attempts to flash the bios resulted in the winflash tool giving the error "can't load acpi driver". I tried first to do a "quick flash" booting mini Windows XP from USB flash drive, that didn't work. Because there is only a windows flash tool it forced me to do a fresh Windows Vista SP2 install. Even then the flash tool wouldn't work. (i just got the machine, there was an old Windows 7 install on it).
I then decided to give it a last chance and installed all the dell drivers from the support pages; i mean everything(!). And in the end, eventually the flash tool worked!
So if your stuck like me, (i was on bios ver 1.0.0 , very old) , the only way is to do a full fresh install of windows vista (get a clean iso somewhere online), install ALL drivers from dell support pages. And then the flash tool should work. I first flashed to 2.0.2 and then to 2.0.6 . Hope this helps anyone coming across the same problem.
As a sidenote: the xps one is very picky when it comes to memory upgrades. It took me four different sets of memory to get it to run on 2x 2gb. I'm not sure why but, eventually a low profile kingston pc2-6400 kit of 2x 2gb did the job. Maybe it has something to do with memory density. So in contrary to what has been told in other places online you cant just throw in generic memory in this machine.
good luck to anyone reading thing! and remember: flashing bioses is all at own risk!
bios 2.0.2:
https://www.dell.com/support/home/en/en/nlbsdt1/drivers/driversdetails?driverid=r182400
bios 2.0.6:
https://www.dell.com/support/home/en/en/nlbsdt1/drivers/driversdetails?driverid=r215335



RoHe
10 Elder
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45.2K Posts
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May 31st, 2019 11:00
You're still running Vista, with all it's unpatched security holes..??
fireberd
9 Legend
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33.4K Posts
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May 31st, 2019 11:00
A comment on memory. Dell's have a long history of memory compatibility. One brand may work in one and not in another of the same brand. The only known memory that in almost all cases didn't work or work correctly is Kingston Value RAM. The regular Kingston falls into the "might" work in some category. Crucial memory is one brand that is guaranteed to work in Dell's and what most of the techies on here recommend for non-Dell branded memory.
HTJr
1 Message
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November 5th, 2019 16:00
Same here - wouldn't upgrade under Win 10, so I had to find the old HD with VISTA and reinstall. (Glad I kept it around.) BIOS V1.0.0 upgraded like a charm to V2.0.6a. Pulled the HD out and reinstalled the SSD with Win 10 and was on my way again.
HighAll
2 Posts
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May 17th, 2020 08:00
You mention you are running Vista. I am searching for the drivers for Base System Device PCI Bus 1 device 6 function 1, Base System Device PCI Bus 1 Device 6 Function 2 and PCI Simple Communications Controller PCI Bus 0 Device 3 Function 0. Any thoughts on where I can find these drivers?
RoHe
10 Elder
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45.2K Posts
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May 17th, 2020 16:00
@HighAll- What PC model and what version of Windows?
I suspect what you want are all part of the Intel Chipset drivers for your specific PC model and version of Windows.
Vista Chipset for XPS One 20
HighAll
2 Posts
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May 17th, 2020 17:00
Thank you. Any idea where I could get the same for Windows 7 Professional?
RoHe
10 Elder
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45.2K Posts
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May 18th, 2020 11:00
@HighAll - You still didn't tell us what PC model you have...
The XPS One 20 specs say it has an Intel G45 chipset, and drivers are available for that chipset from Microsoft. You need the latest one listed as Drivers (Other Hardware). You do have to get the right driver for a 32- or 64-bit operating system.
You may also need an Intel Management Engine, but I don't see one listed for the G45 chipset with Win 7. Dell lists both a chipset and an ME for 32-bit Vista on their support page, but the chipset is listed there as "Intel G33", which is different than the chipset listed in the specs.
And keep in mind that Microsoft has been steadily removing access to files and drivers for Win 7...
riverupdude
2 Posts
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August 19th, 2022 09:00
Greetings everyone,
Like the original post, I acquired this older A2010, gorgeous computer, had a bad power supply, got that repaired and installed. Now I'm trying to get the BIOS and HDD's (dell support advisor) site, although assistant tool doesn't recognize the SERVICE TAG, so I typed it in on the support site.
My REAL Questions is, does this machine REALLY have to be running VISTA ? It looks like a recovery partition exists (14GB) however during RECOVERY (F8), it does not find ANY system image.
The BIOS update I downloaded from DELL, R215335.exe (BIOS 2.0.6), ran the autorun.bat file (whatever the name was), it produced a list (script) of many files, mostly .DLL files, then stopped, it did not restart nor update the BIOS. So I executed the Winflash.exe, it almost immediate said system was going to restart. Did not update the BIOS.
Running Windows 10 home. Is that a problem for these BATCH files/Bios update utility ?
Is there another METHOD to update the BIOS so I don't have to locate VISTA ? I have the DELL VISTA reinstallation DVDs from a XPS M1530 laptop purchase, should that work with the A2010 , enough to get the BIOS upgraded ?
I have another problem, the DVD drive (internal) is not being recognized, ate a DVD I have and has not ejected it.
BIOS reports an ODD Failure Detect (press F1 to continue).
I have an External DVD drive that has worked great in these scenarios, have not tried yet.
DOES the A2010 BIOS 1.0.0. have to be running VISTA ?
Any/ALL help is appreciated !
RoHe
10 Elder
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45.2K Posts
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August 19th, 2022 11:00
@riverupdude Once you updated to Win 10, you lost access to the recovery image on the HDD.
After you run the downloaded R215335.EXE and extracted all the files, you have to navigate to the folder where those files were saved and double-click biosupdate.bat to run the BIOS update. You probably need to be logged into an account that has administrator privileges, and you may also need to temporarily disable your antiviral app too, but be sure it gets re-enabled afterwards.
Do you really need a BIOS update that's 13 years old? All the page for this update says is "Update for Dell new LOGO". don't know what changes were made in prior versions or if you need any specific prior version installed before you can install the latest one.