Hi guys, 

I purchased the new Dell XPS 15 (9570) a while back. The boot time from power button to welcome screen was over 20 seconds. As my 3 year old M3800 did this same process in just over 10, I turned to TechSupport for help.

 

It got diagnosed as a faulty motherhoard, and I had a (new) replacement laptop sent. The replacement has the same issue. 

 

The sequence is this:

1. Press power button

2. Black screen

3. Dell Logo

4. Black screen

5. Dell logo + Windows loading circle

6. Black screen 

7. Windows locksreen  

 

Specs are as follows:

i7-8750H

32GB DDR4 ram

1TB SSD. 

 

All drivers / bios is up to date. 

My old M3800 reports a bios time of 2.8 seconds. The XPS 15 reports it at 12.7.

Does anyone else with the New XPS experiencing this issue, or did I lucked out by receiving two faulty units in a row? What bios time does your unit have?

Also, someone has mentioned that it could be a ram issue, as the DDR3 doesn't need to carry out the same checks as the DDR4 hence why it's slower. 

I just find it frustrating that my 3 year old workstation boots to welcome screen in 10-12 seconds, and my 2k high end laptop takes over 20.

Any thoughts?